- IBM (Rocket Center, WV)
- …in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Tier 2 Subject Matter Expert, you will play a key ... the best approach for resolving application-related tickets. + Supporting both Tier 1 and Tier 2 staff by clarifying complex situations, troubleshooting… more
- NuAxis Innovations (Falls Church, VA)
- …in a professional manner. + Escalate complex tickets to Tier 1 and Tier 2 subject matter experts as necessary. **Qualifications:** + Associate degree ... or equivalent work experience in IT or customer support. + Minimum of 2 -3 years of experience in customer support or technical assistance. + Proficiency in… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd...or assign per process standard.. + Serve as a Subject Matter Expert for MHS Genesis procedure and ... of Travel: Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and… more
- US Signal Company LLC (Eden Prairie, MN)
- …Signal Cloud, Disaster Recovery, and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level of customer ... acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent...incoming customer calls for trouble/technical support, acting as a subject matter expert for Cloud related issues.… more
- Eligo Energy, LLC (Chicago, IL)
- …+ Calculate and issue early termination fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong analytical and… more
- Leidos (Washington, DC)
- …CHALLENGE In this role, you will be embedded with the customer providing Subject Matter Expertise, providing direct support to; SAP eligibility determinations, ... **Description** Personal Security Tier II SAP Adjudicator Looking for an opportunity...in Security, Administration, Business Administration, or related field. * Subject Matter Expert in the field. *… more
- William C Brown Inc (Chantilly, VA)
- Tier III O&M EOE Statement We are an equal...and config support to the architecture team; act as subject matter expert in WAN and LAN technologies ... to meeting user requirements. + Perform long term O&M activities to include tier 3 troubleshooting and problem resolution. + Utilize complex network analysis tools… more
- State of Connecticut, Department of Administrative Services (Wethersfield, CT)
- Security and Compliance Subject Matter Expert (SME) | Hybrid Information Technology Subject Matter Expert (35 Hour) Recruitment # 240917-7607EL-001 ... seeking applications from experienced individuals for the position of Security and Compliance Subject Matter Expert (Information Technology Subject Matter… more
- CACI International (Norfolk, VA)
- C4I Subject Matter Expert Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... 3 Engineers will provide intermediate and depot level support to Tier 1/ 2 Operations and Maintenance personnel at NSWC Corona tactical training ranges and… more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Network Systems Administrator, Subject Matter Expert** to join our team in **Washington, DC** ... are not limited to:** + Lead, plan, and provide Tier 1, 2 , and 3 HW/SW troubleshooting...and COOP for mission-critical tasks. + Serve as a subject matter expert for complex technical issues… more
- Parsons Corporation (Aberdeen, MD)
- …and that formula won't be changing! Parsons welcomes an exceptional **Senior Radar Subject Matter Expert** (SME) to join the on-going Science and Technology ... of the brightest minds in the industry. We are a one-of-a-kind mid- tier government contractor providing leading-edge capabilities critical to the future of national… more
- S&P Global (Boston, MA)
- …Group) (inactive), 20 - Professional (EEO- 2 Job Categories-United States of America), OPRTON202. 2 - Middle Professional Tier II (EEO Job Group) **Job ID:** ... 299154 **Posted On:** 2024-08-01 **Location:** Boston, Massachusetts, United States more
- M. C. Dean (Vienna, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed * Communicate with customers, manufacturers, vendors, and ... **Security Systems Engineer 2 - Tysons, VA** ID **12666** Location **Tysons,...new solutions. + Develop further expertise and become a Subject Matter Expert (SME) on security engineering… more
- Pacific Northwest National Laboratory (Richland, WA)
- …of impact. **Qualifications** Minimum Qualifications: + MS/MA or higher -OR- + BS/BA and 2 years of relevant financial experience -OR- + AA and 12 years of relevant ... US Citizenship * Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet...and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B.… more
- Pacific Northwest National Laboratory (Richland, WA)
- …of a high volume of internal and external grants/proposals and will acquire subject matter expertise needed for independency. + Provide independent oversight in ... Qualifications: + MS/MA or higher -OR- + BS/BA and 2 years of relevant financial experience -OR- + AA...new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a… more
- Leidos (Gaithersburg, MD)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes hardware, software...in endpoint device management._ + _Provide technical and operational subject matter expertise for M365 and SharePoint… more
- Dow Jones (Houston, OH)
- …insights, future outlooks, price discovery and consultation from a celebrated team of subject matter experts. We offer short- and long-term market coverage for ... chemicals with a full suite of advisory services and top- tier events held around the globe. The worldwide chemical...us at ###@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the… more
- Walworth County (Elkhorn, WI)
- …Act as the Payroll liaison for the Sheriff's Office by acting as a subject matter expert for payroll. Perform bi-weekly sworn personnel payroll internal checks ... any outstanding purchase orders, and act as the department subject matter expert for purchase orders. Process...in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2 .… more
- GCI Communication Corp (Anchorage, AK)
- …Tier I support to diagnose and resolve. Take ownership of incidents where subject matter expertise and experience is required for diagnosis. High percentage ... routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers,...call centers. This Technician role is eligible for a $ 2 ,500 Hiring Bonus for new hires! ESSENTIAL DUTIES AND… more
- Nevada County (Nevada City, CA)
- …1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2 .7% @ 55 Tier 2 (Hired by a CalPERS employer between ... also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth,...and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer… more