- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must ... Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Red River (College Park, MD)
- …including ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support, diagnosing hardware and software issues - Participate ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join...customers to resolve outages and other troubles escalated from Tier 2 - Engage regularly with Program… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 ... CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array… more
- TEKsystems (Coppell, TX)
- POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies ... towards the certification are also welcome to apply. We are open to applicants that have completed the Google certification that is comparable to the A+. | Eligibility requirements apply to some benefits and may depend on your job classification and length of… more
- ENS Solutions (Elkridge, MD)
- …patterns of problems Requirements + Required Education and Experience: HS/GED and 2 + years + Certifications: DoD Manual 8570.01-M at the Information Assurance ... Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Two95 International Inc. (Cherry Hill, NJ)
- …+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send your updated resume to ... Title: Helpdesk Level 2 support Work Location...licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3… more
- Adams County Government (Brighton, CO)
- …such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Tier 2 , Tier 3, and applications support as needed. ... Sheriff's Office - Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Sheriff's...Tier 1 may also provide support for identified Tier 2 and Tier 3… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Trace Systems Inc (Shaw AFB, SC)
- Overview: Job Title: Helpdesk Administrator I Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to ... job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following the… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + Must currently possess an active Top Secret… more
- Northrop Grumman (Linthicum, MD)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... matching program. Come join us! **Salary Range:** $93,000 - $158,470 **Salary Range 2 :** $115,400 - $196,430 The above salary range represents a general guideline;… more
- Northrop Grumman (Woodland Hills, CA)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... troubleshooting remote nodes. **Clearance and Access:** + Candidates must have a current DoD **Top** **Secret** level security clearance (at a minimum) in order to be considered; the required security clearance must be maintained as a condition of continued… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Can ... provide technical direction and supervision in coordinating, restoring, and reporting functions necessary to maintain transmission paths and facilities effectively. + Knowledge of industry-accepted standards and best practices related to Information Management… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the… more
- HCA Healthcare (Hendersonville, TN)
- …to complete assigned tasks and prioritize assignments **In this role you will:** + Provide helpdesk support ( Tier 2 ) and resolve complex problems that have ... support of the Company's PCs, printers and related equipment. A Technical Support Specialist 2 should be able to operate with moderate management oversite and… more