- Galapagos Federal Systems, LLC (Los Angeles, CA)
- …as neededPerform account creation, changes, and deletions while providing Help Desk and troubleshooting supportExecute hardware/software system configurations, ... As the C1 Information Systems Security Officer (ISSO) and Tier 1 specialist, you will play a critical role...of experience in an SAP/SCI environment, with at least 3 years of specialized SAP-related experience preferredMust be willing… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description ... The Tier III Engineer is responsible for server, network, application...level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the… more
- Robert Half Technology (Fort Lauderdale, FL)
- …Requirements Qualifications: + 3 + years of experience in a Tier 2 or Tier 3 help desk role. + Strong knowledge of Windows and Mac operating ... globally recognized consulting firm who are seeking an experienced Help Desk Technician Tier 3 to join our team in Fort Lauderdale, FL. In this role, you… more
- Robert Half Technology (Fridley, MN)
- Description We are looking for a strong tier 3 Help Desk candidate to join a great team, that is a in the manufacturing industry . As a Help Desk ... a team and collaborate with various departments. * Prior experience in a help desk role within the manufacturing industry is highly desirable. * The candidate… more
- Robert Half Technology (Pittsburgh, PA)
- …in maintaining IT infrastructure and performing system upgrades. Requirements + Extensive experience in a Tier 3 help desk or technical support role. + ... support and troubleshoot complex hardware and software issues. + Resolve escalated help desk tickets in a timely manner. + Configure and manage user accounts… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …advanced system/equipment maintenance upgrades such as new major versions and data migrations. Provides Tier 3 help desk support; may also provide ... IT STATEWIDE ENGINEER 1- 3 (OTS-DCO) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4630514) Apply IT STATEWIDE... Tier 2 help desk support when needed and/or oversee… more
- CACI International (Aberdeen Proving Ground, MD)
- …identifying risk, and communicating results and recommendations to coworkers, management, and customers. + Tier 3 Help Desk Troubleshooting skills, from ... incoming request, documentation into help desk software database, resolving request to user satisfaction. + Test for security vulnerabilities in the code of Army… more
- GovCIO (San Antonio, TX)
- …GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located ... a US Army post in San Antonio, TX. The Help Desk provides local desktop support to...complex problems and factors affecting network performance. + Support Tier 3 Technical Management Team provides network… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- SAIC (AL)
- …assistance and training to users + Perform routine operations including: troubleshooting and resolving Tier 3 help desk tickets, performance monitoring, ... server monitoring, and log monitoring + Deploy software packages to the Cloud One Integration, Test and Production environments. This also include supporting regression and other testing for the Cloud Common Services + Address security findings and… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...preferred. 3 + years' experience in an IT Help Desk environment. An understanding of Active… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 … more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...from you (ie the qualifications you must have): * 3 to 5 years of experience in a program… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...from you (ie the qualifications you must have): * 3 + years of experience in a program of similar… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more
- BigBear.ai (Tysons Corner, VA)
- …we'd like you to have Experience with ticketing systems and working on a Help Desk Strong customer service background About BigBear.ai BigBear.ai is a leading ... Tier 2 helpdesk support for end-users Work in collaboration with Tier 1 and 3 technicians as well as engineering team Provide training and guidance for … more
