- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 3 Service Desk Engineer** to join ... in the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- Leidos (Rockville, MD)
- …Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to support a federal ... agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Motion Recruitment Partners (Irving, TX)
- Service Desk Technician - Tier 3 Irving, Texas **Onsite** Contract $35/hr - $38/hr Our client, a local financial tech company, is looking to grow their ... Service Desk team. This is a client...Service Desk team. This is a client that has been...skilled with Windows based technologies. You'll be helping with Tier 3 support - username and password… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier...DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- Leidos (Bethesda, MD)
- …career path. The Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Janus Henderson Investors (Denver, CO)
- …tackling complex issues / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams + Perform Vendor Management duties ... via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team...skills + 3 + years in an IT Service Desk support role + Knowledge of… more
- Xcelerate Solutions (Bethesda, MD)
- System Administrator- TS/SCI Xcelerate Solutions is currently seeking a Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration ... + Knowledge of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with data engineering tools such as… more
- Randstad US (Tallahassee, FL)
- tier i service desk support....to effectively listen and process information provided by others. 3 . Customer Service : Works well with clients and ... to determine cause of problems. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. Participates… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...and troubleshooting **Job Locations** _US-DC_ **Posted Date** _6 months ago_ _(1/8/2024 3 :32 PM)_ **_Job ID_** _2024-4374_ **_Category_** _Information… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau....property, assisting with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... a lot of success and we're looking for a Tier II Help Desk professional to join...or related preferrs. A+, Network+ or equivalent certification preferred. 3 + years' experience in an IT Help Desk… more
- Insight Global (Dallas, TX)
- …individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide ... of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide...work closely with other members of the Customer Support Service team as well as Product Development team to… more
- Gama-1 Technologies (Silver Spring, MD)
- …Provide surge support to other teams as needed during times of surge (this will include desktop Tier 2 activities or Tier 3 activities) + Work a high volume ... is part of a larger team of IT Customer Service professionals, engineers and managers who follow the ITIL...+ Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT… more
- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT-Help Desk Tier2/ 3 . This will be 80% phone support and 20% deskside. They must have ... strong customer service skills and a strong hardware/software support. Job Duties...team member in all aspects of Technical Systems (Help Desk ) support. Resolves all tiers of support issues. Expedites… more
- Proven IT (Tinley Park, IL)
- Tier 3 Project Engineer Tinley Park, IL...co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on site ... (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible for taking… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- Keeper is hiring an experienced Information Technology Engineer, Tier 3 to join our IT team. This role is 100% remote with the option of a hybrid work schedule ... with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of...+ Manage global IT resources and infrastructure as a Tier 3 resource + Plan and execute… more
- DriveTime (Tempe, AZ)
- …In short, as an Assistant Director of IT, you will manage and support the Enterprise Service Desk staff. The Enterprise Service Desk teams are ... related issues and requests. The Business Systems Analysts support tier 2 and tier 3 ...is responsible to: + Manage and support the Enterprise Service Desk staff by coaching, training, and… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 ... Status Union + Description + Benefits Job Posting Summary Service Desk Specialist position serving as the...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support.… more
- CACI International (Oklahoma City, OK)
- …This position is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical ... to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts**...related field may be substituted for bachelor's degree and 3 years relevant experience). + Excellent communication skills; both… more