- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 3 service desk requirements. + Always ready to spin the team needed to provide after-hours support may be… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Support Specialist - Tier...DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist - Tier ...DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- Leidos (Bethesda, MD)
- …career path. The Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Xcelerate Solutions (Bethesda, MD)
- System Administrator- TS/SCI Xcelerate Solutions is currently seeking a Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration ... + Knowledge of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with data engineering tools such as… more
- COLSA Corporation (Huntsville, AL)
- …administration, and configuration updates to meet DISA STIG requirements in addition to providing Tier 3 service desk support. Principal Duties and ... work requests and resolve issues presented to the team through our Service Desk Management tool for work prioritization and tracking. + Troubleshoot and sustain… more
- Community Health Network (Indianapolis, IN)
- Tier II Service Desk Analyst Job...( 3 ) or more years of experience in customer service or experience providing technical support to end users. + ... delivered - and we couldn't do it without you. **Make a Difference** The Tier II Service Desk Analyst will be responsible for updating and managing site… more
- Leidos (Norfolk, VA)
- **Description** Pay: $26-$28/ hour. Offer is dependent on location. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our ... Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...the organization's products and services. **Primary Responsibilities** **As a Service Desk RDM Technician, you will:** +… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**US Citizenship Required:** Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support ... in Tampa, FL. **Roles and Responsibility:** Delivering excellent customer service and quick resolution of technical issues for customer...supporting help desk Tier 1, Tier 2 and/or Tier 3 … more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... AWS chat. + Ensure sufficient high performing support for Tier I agents through monitoring Teams and AWS chat....Minimum of 6 months of tenure with the NMCI Service Desk and 3 months… more
- General Dynamics Information Technology (Bethesda, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + years… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena...application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- Robert Half Technology (West Des Moines, IA)
- …tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in ... Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Remote Access,Remote Support,Troubleshooting **Certifications:** ... a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with...to systems integration. - Directly support teams with unique Service Delivery related strategy and design, and partner with… more
- RKON (Chicago, IL)
- …After Joining RKON: + RKON EUE University - internal training program (within 3 months) + Knowledge Centered Service (KCS) v6 Fundamentals certification (within ... Analyst ( Tier 1), End User Engineering About us: RKON...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...setting. **This role will operate on the Swing Shift ( 3 :45pm - 12:15am); Tue-Sat** You will be tasked to:… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy....this job requisition will remain open for at least 3 days with an anticipated close date of no… more