- Rose International (Atlanta, GA)
- The Technical Support Analyst will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting ... This position requires a strong functional PM or Business Analyst type position (75%), but also good technical skills...resolve complex product or performance issues with the platform.Provide Tier 3 expertise on application related product… more
- Rose International (Richmond, VA)
- …This includes analytical skills to evaluate problems and implement effective solutions: 3 YearsAbility to explain technical concepts in simple terms to non-technical ... interacting with users who may be frustrated or anxious: 3 YearsHands-on experience in a help desk or technical... YearsHands-on experience in a help desk or technical support role and experience with ticketing systems such as… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 3 Support Analyst Dallas, Texas **Hybrid** Contract $32/hr - $35/hr **Job Description** Our client is a large tier financial company that offers ... 22 states and the District of Columbia. Right now, they are looking for a Tier 3 Support person. Ideally someone who is skilled with Windows, Cisco, TCP/IP,… more
- Leidos (Washington, DC)
- …Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** **Service Desk Analyst ( Tier 3 support )** to support ... level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement,...Certification + Prior experience with NIH/HHS + Experience with Tier 3 Level Support hhsnih… more
- Robert Half Technology (Nashville, TN)
- …Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve… more
- General Dynamics Information Technology (Springfield, VA)
- …artifact handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 3 services will be under the direct control of, and take ... **US Citizenship Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and… more
- DXC Technology (Dover, DE)
- …partners to tailor security solutions to our customers' unique business needs. The Tier 3 Cyber Security Analyst /Incident Response position is a ... provides cyber security monitoring, reporting, and response for numerous external clients. Tier duties include, but are not limited to: + Receive incident… more
- Robert Half Technology (Nashville, TN)
- …and work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will… more
- Robert Half Technology (Nashville, TN)
- …self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information...and Citrix + Promptly assign unresolved incidents to higher Tier support or internet service providers to… more
- Insight Global (Tempe, AZ)
- …client in Tempe, AZ is looking for two Level 3 POS Analyst to join their team....* 3 + years of experience in a Tier 3 level technical support ... deliverables. Additional responsibilities show below: Participate as a dedicated support resource for projects of varying complexity. Provide expert level… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to...Android + 3 + years' experience in a Tier 2 support role + 2+ years' ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will...(435) Representatives and over fifty (50) committee, leadership, and support offices. There are approximately ten thousand (10,000) staffers… more
- MindPoint Group (Columbus, OH)
- Full-time Incident Response Analyst - Weekend Shift Lead ( Tier 2) **Department:** SOC **Location:** **Job Description** MindPoint Group is seeking a night shift ... team lead to support threat monitoring, detection, event analysis, and incident reporting....(6) years of cybersecurity experience with at least three ( 3 ) years in a SOC watch floor analyst… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Weekday 2nd Shift Lead ( Tier 2) - Clearance Required **Department:** SOC **Location:** Washington, DC Text code IRAWS to ### to ... MindPoint Group seeks a night shift team lead to support threat monitoring, detection, event analysis, and incident reporting....(6) years of cybersecurity experience with at least three ( 3 ) years in a SOC watch floor analyst… more
- MindPoint Group (Washington, DC)
- …Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and incident reporting ... Incident Response Analyst ( Tier 2) - Clearance Required...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- ManTech (Herndon, VA)
- …issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to Tier 2 ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to...but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... + RKON EUE University - internal training program (within 3 months) + Knowledge Centered Service (KCS) v6 Fundamentals...(KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months)… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs ... Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Criterion Systems (Las Vegas, NV)
- …we encourage Veterans to apply. Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration. Responsibilities ... We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's success inLas...may be used in lieu of degree. + Three ( 3 ) years of working experience in IT or cybersecurity… more
