- Randstad US (Tallahassee, FL)
- tier i service desk support . + tallahassee , florida + posted 3 days ago **job details** summary + $20 - $21 per hour + contract + no requirements + ... as networked printers, smartphones, etc. Responsibilities will include providing Tier 2 support of medium to high...to determine cause of problems. Installs, configures, and provides support , monitors Service Desk queue… more
- Leidos (Rockville, MD)
- …Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support )** to support a ... an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
- SMX (Fort Meade, MD)
- …IT infrastructure by providing hardware maintenance, hardware management and Tier II service desk support . This is a full-time onsite position. ... (https://www.smxtech.com/careers/) Fort Meade, MD SMX is seeking a Senior Service Desk (FOIA) to support ...+ Perform/maintain change control and associated documentation. + Provide Tier II support for desktop imaging, managing… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …- Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and ... is seeking a cleared Tier I Help Desk Specialist to support the US Dept...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible for providing support to end-user community on difficult ... ManTech is seeking a motivated, career and customer-oriented **Lead** ** Service Desk Specialist - Tier ...monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which… more
- ManTech (Washington, DC)
- …to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing support to end-user community on hardware, software ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier ...monitoring and issues resolution to perform the Desktop Engineering Support service . We provide these services from… more
- Janus Henderson Investors (Denver, CO)
- …tackling complex issues / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams + Perform Vendor Management duties ... via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team...Must have skills + 3+ years in an IT Service Desk support role +… more
- Terracon (Olathe, KS)
- …be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon ... A+ certification **Exemption:** Non-exempt **Requisition ID:** 27938BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, Full… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... a Customer Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are... Tier -II work center … more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to join our ... to operate a 24 x 7 Service Desk Operation. You will lead a Tier ...desk requirements. + Providing phone, email, chat, and Service - Desk support for end users… more
- Rock Family of Companies (Detroit, MI)
- …provide effective and efficient Tier 1 and Tier 2-level service desk support of all user issues for both cloud-based and client application-based. ... best version of yourself. **About Bedrock** Bedrock is a full- service real estate firm specializing in innovative city building...team members work alongside one another to drive & support the success of our current & future portfolio… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk ...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...2 years of current experience in participating in a desk -side support environment. **Does this opportunity sound… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our ... monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which...include but are not limited to:** + Manage the Tier 3 Service Desk Team… more
- Huntington Ingalls Industries (Orlando, FL)
- …(ISTS) and its component subsystems, SharePoint, IBM Maximo, and Amazon Connect. * Serves as higher- tier service desk support to resolve issues beyond ... we design, develop and operate systems that bring together service members from across the globe to help you...Technologies Division is seeking a Computer Systems Analyst in support of a large Operations and Maintenance Contract within… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier 1 ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...+ Receive customer IT queries by multiple methods (phone, self- service , etc.) + Provide the necessary information in the… more
- Tri-City Electric (Davenport, IA)
- IT Service Desk Tier 2 Davenport IA Tri-City Electric Co. is currently seeking an experienced and customer-focused IT Service Desk Tier 2 ... + Advanced Troubleshooting: Investigate and resolve complex technical issues escalated from Tier 1 support . This includes hardware, software, network, and… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... the Service Desk and staff to ensure that service ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...users. If unable to diagnose problem, will work with service desk management or Tier … more