- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident ... as guiding users through step-by-step solutions. Provides expertise to resolve second tier technical support issues for users of the organization's products and… more
- KaiHonua (Huntsville, AL)
- …software and hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or ... understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and resolving… more
- Galapagos Federal Systems, LLC (Los Angeles, CA)
- …qualified, diverse individuals. As the C1 Information Systems Security Officer (ISSO) and Tier 1 specialist, you will play a critical role in supporting Special ... neededPerform account creation, changes, and deletions while providing Help Desk and troubleshooting supportExecute hardware/software system configurations, upgrades, and… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location **Washington, DC** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:**… more
- Trace Systems Inc (Scott AFB, IL)
- …of action to restore service , escalating the issue to the correct system tier II technician/ service desk , and tracking/reporting restoration and ... Overview: Job Title:AISR Controller - Tier I Job Location: Scott AFB, IL Job...and reports unscheduled outages to the DISA Global watch desk and provides simultaneous near-real time situational awareness to… more
- SMX (Quantico, VA)
- …+ Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work ... in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and...inputs into the knowledge management system repository to the service desk for handling standard Message related… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/ II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4611/it-operations-staff-%28help- desk - tier -i- ii %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID**… more
- SAIC (Las Vegas, NV)
- …challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join...issues that exceed Tier 1 level support. + The candidate must provide… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help desk support to C5ISR personnel. Support ... Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . ... mission specific SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms,… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- General Dynamics Information Technology (Bethesda, MD)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + years of ... Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: + Use automated information ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware...Minimum of 6 months of tenure with the NMCI Service Desk + Individuals on a Performance… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL...Tier III aids support to the Proven IT Tier II team of Engineers + Responds to ... 7 plus years of experience working in the IT Tier II or Tier III... III field preferred + Strong knowledge of customer service + Ability to work in a physical office… more
- Red River (Chantilly, VA)
- …directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll ... making an impact? Join our team as the Help Desk Lead/Supervisor ( tier 2) and take the...member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- Stratus Solutions (Washington, DC)
- …USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate information in an ... things you may do on any given day): Provide Tier I support for requests for service ...call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and… more
