- Community Health Network (Indianapolis, IN)
- Tier II Service Desk Analyst Job Ref 2407507 Category Professional & Business Support Job Family Information Technology Department IT Service Desk ... simply delivered - and we couldn't do it without you. **Make a Difference** The Tier II Service Desk Analyst will be responsible for updating and… more
- Trace Systems Inc (Scott AFB, IL)
- …of action to restore service , escalating the issue to the correct system tier II technician/ service desk , and tracking/reporting restoration and ... Overview: Job Title:AISR Controller - Tier I Job Location: Scott AFB, IL Job...and reports unscheduled outages to the DISA Global watch desk and provides simultaneous near-real time situational awareness to… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in ... how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/ II to troubleshoot, diagnose, and resolve a diverse range of IT issues ... $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4751/it-operations-staff-%28help- desk - tier -i- ii %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Chantilly_ **ID**… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help desk support to C5ISR personnel. Support ... Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- TEKsystems (Orlando, FL)
- …printers, etc.) * Serves as technical lead providing in-depth troubleshooting, setting Service Desk technical standards and developing operational procedures to ... 2 Technician Sea Support will be responsible for Level II incident resolution and service request management...to identify trending outages and permanent resolution. * Provides service desk and desktop support resolving issues… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: + Use automated information ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware...Minimum of 6 months of tenure with the NMCI Service Desk + Individuals on a Performance… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) +… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- Red River (Chantilly, VA)
- …directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:...customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking… more
- T and T Consulting Services (San Antonio, TX)
- …Navy, Air Force and Coast Guard medics, corpsmen, and technicians. The Tri- Service Campus has over fifty (48) medical programs, and twenty-four thousand (24,000) ... a requirement to augment its workforce to provide C4/IT service to the campus. Currently, the Navy staffs its...gathering contact information, analyzing and documenting issues, and resolving Tier 1 level issues. + Resolve username and password… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …- II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- Robert Half Technology (Culver City, CA)
- …*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Tier 2 Service Desk Technician with a background in ... 365. If this sounds like your background, then this Tier 2 Service Desk Technician...work in the Culver City, CA area. Position: Help Desk / Desktop Support Specialist II Hours/Duration:… more
- Randstad US (Richmond, VA)
- tier ii desktop technician. + richmond , virginia + posted october 16, 2024 **job details** summary + $24 - $28 per hour + temp to perm + bachelor degree + ... job summary: We are seeking a motivated and customer-oriented Tier II Desktop Technician to join our...+ Collaborate with team members to ensure effective IT service delivery. + Engage with business operations personnel, demonstrating… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... origins to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more