- IT Concepts (Woodlawn, MD)
- …the agency. The Agency's Electronic Messaging and Collaboration Infrastructure requires technical support and administration on an ongoing basis. ... ideal candidate will provide a high level of 2nd tier customer support for our M365 environment...Active Directory and Cloud environment. + Experience with customer technical support and routing/escalating requests. + Collaborate… more
- Fujifilm (Columbus, OH)
- …For more information, please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **Job Purpose** -The Technical Support Engineer, MI - II ( Tier II ) ... heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides...of the position is to be versed in primary support across our Synapse products, and the ability to… more
- University of Delaware (Newark, DE)
- …Computer Operations, the Computing Support Specialist- II (CSS- II ) provides tier two technical support for the computing and networking operations ... Computing Support Specialist II , College of Engineering...operating systems and software packages. + Provides high level technical support to customers in troubleshooting complex… more
- Mass Markets (Savannah, GA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... $16.10 / hour POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Two95 International Inc. (Cherry Hill, NJ)
- …equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, ... experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested… more
- Insight Global (Warrendale, PA)
- Job Description The Tier II Helpdesk Technician will provide advanced technical support to end-users, resolving complex issues that have been escalated ... from Tier I support . This role requires a...skills, and the ability to communicate effectively with both technical and non- technical users. Key Responsibilities: Respond… more
- Army National Guard Units (Springfield, IL)
- …As a IT SPECIALIST (CUSTOMER SUPPORT ) TITLE 32, GS-2210-9/11, you will be providing Tier II technical support at the Service Desk and responsible ... National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT ) TITLE 32, Position Description Number D2526P01 and is...document(s) for Cyber workforce as an IA Technician Level II within 6 months of employment pending training seat… more
- Lumen (Sacramento, CA)
- …future. **The Role** Lumen's Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting ... WA: 1000 Denny Way **The Main Responsibilities** + Provides Tier II support to field...or cross functional projects; advises departments on solutions for technical problems or barriers. + Recommends solutions to increase… more
- Lumen (Miami, FL)
- …for redacting or removing this information. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance ... Location - Miami, FL **The Main Responsibilities** + Provides Tier II support to field...or cross functional projects; advises departments on solutions for technical problems or barriers. + Provides in office or… more
- Mercy University (Dobbs Ferry, NY)
- …customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support . + Recognize that multiple calls ... to the same problem may represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in… more
- ThermoFisher Scientific (Cincinnati, OH)
- …+ Maintain accurate inventory reporting and additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams ... can contribute to advancing clinical trials through outstanding IT support . This crucial role ensures flawless management of trial..., preferably in a clinical trial setting. + Strong technical troubleshooting skills and the ability to compete in… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- RKON (Chicago, IL)
- …firms or any third parties. About the position: The primary responsibility of the RKON Network Support Operator, Tier II will be to provide daily support ... RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration...all network related escalation tickets. + Participate in 24x7x365 technical support rotation. + Provide cooperative … more
- GovCIO (Chantilly, VA)
- …for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for ... currently hiring for an IT Operations Staff Help Desk Tier I/ II to troubleshoot, diagnose, and resolve...in enhancing the overall user experience by delivering top-notch technical support and solutions. Expected to troubleshoot,… more
- Leidos (Santa Clara, CA)
- …of the Tier II Network Technician are as follows: + The Tier 2 network technician will support the installation and maintenance of the client LAN/WAN ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Leidos (Springfield, VA)
- **Description** **The Digital Modernization Sector at Leidos** has an opening for a ** Tier II Network Technician** to support computer data communications ... II Network Technician are as follows: + The Tier 2 network field technician will support ...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 + Knowledge of Transmission Control… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting ... part in improving how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining our IT Technology Development division within the NCIS ITD… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** Seize your opportunity to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission critical team ... in support of a DoD joint service organization at the...to access eligibility. You must possess and exhibit exceptional technical skills to resolve issues in the areas of… more
- Leidos (Washington, DC)
- **Description** Leidos has an opportunity for a Tier 2 NOC Network Administrator to support our Intelligence Program. The ideal candidate will coordinate with ... + Support engineering design data calls. + Support new/enhanced network implementation, installation, and technical ...US Citizenship. + Meets DoD 8570 Certification IAT Level II requirements + Requires a Bachelor's degree and 4+… more
- Dobson Fiber (Oklahoma City, OK)
- The Tier 2 Support Techs work within the Dobson operating system to create detailed work logs and technical documentation to resolve customer trouble issues ... INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and… more