- IT Concepts (Woodlawn, MD)
- …and innovative individuals to join our team. IT Concepts is looking for an experienced Tier II Technical Support Specialist (Messaging Client Support ... ideal candidate will provide a high level of 2nd tier customer support for our M365 environment...agency. The Agency's Electronic Messaging and Collaboration Infrastructure requires technical support and administration on an ongoing… more
- Citizens (Johnston, RI)
- … support ; leveraging knowledge of network analysis and performance evaluation to provide Tier II technical support ; Assisting with the resolution ... + Capture detail relevant information and escalate tickets to Tier II (Senior NOC Engineer). + Provide...coordinating steps to restore network services promptly. + Provide technical support to other members of the… more
- Fujifilm (HI)
- …For more information, please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **Job Purpose** -The Technical Support Engineer, MI - II ( Tier II ) ... heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides...of the position is to be versed in primary support across our Synapse products, and the ability to… more
- University of Delaware (Newark, DE)
- …Computer Operations, the Computing Support Specialist- II (CSS- II ) provides tier two technical support for the computing and networking operations ... Computing Support Specialist II , College of Engineering...operating systems and software packages. + Provides high level technical support to customers in troubleshooting complex… more
- Mass Markets (Savannah, GA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... $16.10 / hour POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Procter & Gamble (Fort Lauderdale, FL)
- …Pillar work teams, some external training for distributor technicians focused on train the trainer. 4) Tier II technical support for Sr. FST's, Tier ... home. Our propositions include branded products, equipment, service and technical support systems coupled with P&G Company... support for external distributor technicians (DLS), and Tier II for PGP field service technicians.… more
- Two95 International Inc. (Cherry Hill, NJ)
- …equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, ... experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested… more
- Army National Guard Units (Springfield, IL)
- …As a IT SPECIALIST (CUSTOMER SUPPORT ) TITLE 32, GS-2210-9/11, you will be providing Tier II technical support at the Service Desk and responsible ... National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT ) TITLE 32, Position Description Number D2526P01 and is...document(s) for Cyber workforce as an IA Technician Level II within 6 months of employment pending training seat… more
- Lumen (Sacramento, CA)
- …future. **The Role** Lumen's Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting ... WA: 1000 Denny Way **The Main Responsibilities** + Provides Tier II support to field...or cross functional projects; advises departments on solutions for technical problems or barriers. + Recommends solutions to increase… more
- Citizens (Charlotte, NC)
- …network support ; leverage knowledge of network analysis and performance evaluation to provide Tier II technical support ; Assist with the resolution ... of escalating tickets; offer general support to IT service operations. + Audit technical network support tickets; document patterns and trends as they… more
- Citizens (Johnston, RI)
- …network support ; leverage knowledge of network analysis and performance evaluation to provide Tier II technical support ; Assist with the resolution ... of escalating tickets; offer general support to IT service operations. + Audit technical network support tickets; document patterns and trends as they… more
- Mercy University (Dobbs Ferry, NY)
- …customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support . + Recognize that multiple calls ... to the same problem may represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in… more
- Citizens (Johnston, RI)
- …network support ; leverage knowledge of network analysis and performance evaluation to provide Tier II technical support ; Assist with the resolution ... critical to Citizen's business operations. Lastly, you will leverage their technical expertise to ensure the stability of Citizens business operations and… more
- ThermoFisher Scientific (Cincinnati, OH)
- …+ Maintain accurate inventory reporting and additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams ... can contribute to advancing clinical trials through outstanding IT support . This crucial role ensures flawless management of trial..., preferably in a clinical trial setting. + Strong technical troubleshooting skills and the ability to compete in… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- Robert Half Technology (Nashville, TN)
- …ensuring seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- Community Health Network (Indianapolis, IN)
- …re for resolving or escalating support calls from the IT Service Desk. The Tier II Service Desk Analyst assists in problem management and provides a deeper ... Tier II Service Desk Analyst Job... Tier II Service Desk Analyst Job Ref 2407507 Category...years of experience in customer service or experience providing technical support to end users. + One… more
- RKON (Chicago, IL)
- …firms or any third parties. About the position: The primary responsibility of the RKON Network Support Operator, Tier II will be to provide daily support ... RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration...all network related escalation tickets. + Participate in 24x7x365 technical support rotation. + Provide cooperative … more
- Leidos (Santa Clara, CA)
- …of the Tier II Network Technician are as follows: + The Tier 2 network technician will support the installation and maintenance of the client LAN/WAN ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Leidos (Aurora, CO)
- **Description** The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, ... II Network Technician are as follows:** + The Tier 2 network field technician will support ...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include: +… more