- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource and… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Desktop Support Technician. This person will be working primarily by themselves. They need to be ... . Skills and Requirements 6+ years of experience within help desk or desktop support Experience troubleshooting software and hardware, password… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- KeenLogic (Alexandria, VA)
- …information that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and ... items that need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported… more
- TekSynap (St. Louis, MO)
- …Solutions for the Information Technology Enterprise III (SITE III ).TheTier II Help Desk System Administrator provides Tier I and II technical ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier II Help Desk System Administrator is expected tobe able to: + Uses automated information… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland Air Force Base in San Antonio, Texas. The Air Force Security ... $90,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5300/ help - desk -support-services-specialist-%28tier-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-JBSA Lackland AFB_ **ID**… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- TEKsystems (Tucson, AZ)
- …Skills customer service, technical support, customer support, troubleshooting, windows 10, service desk , help desk , ticketing system Top Skills Details ... Desk Analyst will provide first and second tier technical support to internal employees. The candidate will...1, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology ... opportunity. The successful candidate will be instrumental in providing multi- tier technical support, resolving complex issues, and ensuring excellent customer… more
- Robert Half Technology (Jacksonville, FL)
- Description We are offering an engaging opportunity for a Help Desk Analyst III in Jacksonville, Florida. The role entails taking care of customer inquiries, ... more time-intensive tasks to appropriate team members * Escalate complex issues to Tier 2/3 support teams when necessary * Monitor and manage the ticket queue… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Provide a weekly report on the age of tickets currently in the queue, most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month. +… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL… more
- Insight Global (Denver, CO)
- Job Description Insight Global is seeking a highly skilled and customer-focused Help Desk Specialist to join the End User Support Team at one of our largest ... utility clients. This individual will ensure the smooth functioning of our group conference rooms as we move our office locations. In this role, you will be responsible for setting up and maintaining conference rooms, troubleshooting application issues, and… more
- Adams County Government (Brighton, CO)
- …downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate III ( Tier 3) is to provide senior-level hardware ... necessary to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1) is to provide first-level… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:**… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join our ... Clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you will...you will be the face of our team, providing Tier II concierge-like support to users via email, Microsoft… more
- Three Saints Bay (Montgomery, AL)
- …searching for all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I and II for Junior, ... ** Help Desk Support Specialist (4303)** Location...Tier II and III for Journeyman and Senior levels) for the Cargo...troubleshooting SDC compatibility issues** + **Supports Help Desk Level II escalations to Level III **… more
- General Dynamics Information Technology (Germantown, MD)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more