• USPB Customer Experience

    Citigroup (Jacksonville, FL)
    …The Client Experience (CX) organization enables Citi's US Personal Bank ( USPB ) to live its Purpose Statement to _Make Every Clients' Progress Our Passion_ ... The Strategy Senior Analyst is a seasoned professional role....a unique opportunity that provides exposure to strategic client experience workstreams and initiatives across USPB 's various… more
    Citigroup (08/22/24)
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  • Cards Pricing Strategy and Analytics - VP

    Citigroup (Wilmington, DE)
    …analysis to enhance portfolio profitability through risk based pricing, balancing customer experience and ensuring regulatory compliance. This role will ... Strategy & Analytics to be part of the USPB Cards Pricing and Statement Operations team. The **VP,... Cards businesses. **Key Responsibilities:** + Develop comprehensive pricing strategy recommendations based on in-depth customer insights… more
    Citigroup (07/30/24)
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  • Data Science Sr Lead Analyst - Consumer Banking…

    Citigroup (Wilmington, DE)
    …and develop actionable recommendations to drive business impact through improvements in cost, customer experience and demand management. + Possess a strong sense ... of visual design to present analytical aresults with exceptional customer experience as a prirotiy. + Promoting...business intelligence and analytics tools, such as Tableau, Micro Strategy or Cognos + Strong experience with… more
    Citigroup (08/13/24)
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  • Head of Existing Customer Marketing…

    Citigroup (New York, NY)
    …Franchise Development (M&FD) Marketing organization drives all aspects of the customer lifecycle, from Acquisition, to Engagement to Retention, across Branded Cards ... Mortgage, Consumer Wealth and Citi Retail Services. The Existing Customer Marketing (ECM) team within this organization is a...that can strengthen our relationship. The Head of ECM Strategy is responsible for developing the next generation of… more
    Citigroup (08/14/24)
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  • Director of Citi Pay Commercialization

    Citigroup (New York, NY)
    …This individual will partner with the CRS senior leadership in multiple forums across USPB to ensure the Citi Pay growth strategy is aligned with and ... the leading global bank, has approximately two hundred million customer accounts and does business in more than 160...are widely available to all. Citi's US Personal Bank ( USPB ) has a unique opportunity to leverage its consumer… more
    Citigroup (08/10/24)
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  • Head of Acquisitions Marketing and Strategy

    Citigroup (New York, NY)
    … relationships and driving long term and profitable behaviors in support of USPB . This role will establish strategy , roadmap and drive flawless execution ... Sitting within the Client Marketing organization, the Head of Acquisitions Marketing and Strategy for Deposits, along with their team, plays a critical role in… more
    Citigroup (08/06/24)
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  • SVP Branded Cards Transformation and Anti-Money…

    Citigroup (Wilmington, DE)
    …process ownership operating model designed for business simplification, risk reduction, and improved customer experience + Work with CEAM Process Owners on the ... Transformation and Consent Order initiatives and deliverables + In partnership with USPB Transformation, develop the adoption strategy for the new… more
    Citigroup (07/06/24)
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  • In-business Credit Risk Head - Citi Retail…

    Citigroup (Atlanta, GA)
    …us to serve our customers while protecting Citi's interests. **Role Summary:** The USPB In-Business Credit Risk Head is seeking an experienced and dynamic executive ... The successful candidate will be responsible for end-to-end ownership of risk strategy & execution including credit losses. This role partners with business… more
    Citigroup (08/27/24)
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