- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager, IT Service Desk . The Sr. Manager, IT Service ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Empire State University (NY)
- …at one of our New York state locations. As an IT Service Desk Technician at Empire State University , you will play a crucial role in providing technical ... State University , Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support Associate)… more
- University of Rochester (Rochester, NY)
- …is an end dated position that will run from July 8 - August 23, 2024.** The IT Center Student Help Desk Trainee assists with providing basic IT Center ... posted schedule before the work shift. **RESPONSIBILITIES:** + Assists IT Center Student Help Desk with day-to-day...as time permits in support of the function or service through continuing education, journal review, web searches, on… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...& Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers… more
- University of Washington (Seattle, WA)
- …to join our team.** The manager will provide technical leadership for the UW Bothell IT Service Desk Team. This is a hands-on leadership position; technical ... acumen is essential. The Service Desk Manager will be responsible for...IT leadership team (eg, Incident, Request, Change); utilizing University best practices, develop and advise on local structure,… more
- Wayne State University (Detroit, MI)
- …Notifications to resolve service interruptions and assign tickets to advanced-tier IT resources; alerting Help Desk management and staff resources to provide ... Help Desk Analyst I Wayne State University is...interest of customer service and the Help Desk ; work closely with IT technical staff, management,… more
- Michigan State University (East Lansing, MI)
- …Title Service Desk Analyst Position Summary The Student Life and Engagement (SLE) IT Service Desk provides first level IT support to over 5,000 ... and a probationary time period. Reporting to the SLE IT Service Desk and Access...+ Ticket queue management and coordination with other SLE IT units for updates. Michigan State University … more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST** position. **WE CURRENTLY HAVE TWO OPENINGS!** **WORK SCHEDULE** ... Req #: 236064 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits\_hires.uwmedicine.org/ Job...support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer needs,… more
- Michigan Technological University (Houghton, MI)
- …The Help Desk Consultant will receive, prioritize, document, and actively resolve IT help requests for University students, faculty, staff, and the broader ... Responsibilities (other duties may be assigned) Address requests for IT services and provide excellent customer service ...experience & qualifications Title of Position Supervisor Director of IT Help Desk Posting Type Internal and… more
- University of Washington (Seattle, WA)
- …group and the Finance & Administration group. We have an outstanding opportunity for a ** Service Desk Specialist** . Under the general direction of the IT ... artistic pursuits and natural beauty. UW Facilities manages the University 's buildings, infrastructure and land, with more than 1,100...Operations Manager as a member of the BIT service desk team, this position will manage,… more
- Cecil College (North East, MD)
- …in the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues ... * Implements ITIL framework and best practices for effective IT service management. * Assists in analyzing...issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk … more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst ... but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT...Requirements + Bachelor's degree from an accredited College or University with a major in Computer Science or Information… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform...a closely related field from an accredited college or university OR its equivalent in terms of total course… more
- Stanford Health Care (Newark, CA)
- …is responsible for the overall activity and performance of the SHC Service Desk , which provides Level 1 IT support to over 10,000 hospital, clinic, and ... administrative personnel in California. The Service Desk Manager will oversee shift supervisors,...in a work-related field/discipline from an accredited college or university . **Experience Qualifications** + Seven (7) years of progressively… more
- KPMG (Columbus, OH)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 72 **Function:** Business ... team. KPMG is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part… more
- BluePearl (Tampa, FL)
- …+ Do you have a pleasant, patient, and friendly customer service approach? The IT Service Desk Specialist will provide support to end-users on a variety ... **BluePearl's** **Tampa location is hiring an exceptional** ** IT ** ** Service Desk ** **Specialist**...education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to… more
- Randstad US (Tallahassee, FL)
- tier i service desk support. + tallahassee , florida + posted 3 days ago **job details** summary + $20 - $21 per hour + contract + no requirements + category ... to determine cause of problems. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. Participates… more
- Marriott (Seattle, WA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- MyFlorida (Fort Lauderdale, FL)
- …. Requisition No: 832015 Agency: Florida Gaming Control Commission Working Title: Help Desk Technician Pay Plan: Career Service Position Number: 41500703 Salary: ... Help Desk Technician Date: Jun 25, 2024 Location: FT...Technician to help support our growing agency, infrastructure, and IT team. This role will report directly to the… more