- Forsta (Boston, MA)
- …engaging in online conversations about patience experience, consumer and employee insights, customer experience ( CX ), the evolution of the healthcare industry, ... and emerging technology like AI? Come to PG Forsta!Our businesses - Press Ganey, Forsta and Rio SEO -- are breaking down silos to explore and understand the full Human Experience of our clients' target audiences, which include patients, consumers, employees… more
- Lennar Mortgage (Miami, FL)
- … Customer satisfaction, loyalty, and advocacy across all channels. Reporting to the Vice President of Customer Care, you will collaborate closely with ... and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which...Responsibilities on the Team Develop and refine the overall CX strategy in alignment with the Company's goals and… more
- Publicis Groupe (New York, NY)
- …firsts" for our clients, and to do it all with #phmlove. **Job Description** The Vice President , CX ( Customer Experience) defines team direction and ... of any necessary reasonable accommodations. This role reporting to the SVP, CX . **Responsibilities:** Knowledge + Navigate "gray areas," think creatively about the… more
- Advatix, Inc. (Dallas, TX)
- Vice President , Client Solutions (Business Development) Centralized Global Services / BPO Role Summary The Vice President of Client Solutions (Business ... with clients and internal/external stakeholders to ensure success. Reporting to the Senior Vice President and working closely with the rest of the Leadership… more
- Leidos (Reston, VA)
- …Leidos Digital Modernization Sector is seeking an End User Services Practice Leader, Vice President at our Leidos Headquarters in Reston, VA. **POSITION ... SUMMARY:** As a Leidos End User Services Practice Vice President , you will play a pivotal...emerging trends, technologies, and best practices in ITSM and customer experience ( CX ). + Work with senior… more
- JPMorgan Chase (Columbus, OH)
- … and business impact in mind? Come join our team! As a Product Lead for Customer Journey Analytics Vice President on the Customer Analytics Team, ... data-driven leader that will design and deliver objective, meaningful, ** customer centric** analysis to **understand** and **measure** our customers' **cumulative… more
- Alphabroder (Phoenix, AZ)
- Overview: The Regional Vice President (RVP) is responsible for achieving regional growth goals in both revenue and gross profit contribution, including all ... + Monitor the success of both the employee experience (EX) and customer experience ( CX ) at ab/prime. + Monitors customer , market and competitor activity… more
- Citigroup (New York, NY)
- …and colleague journey. This work is central to helping the organization keep the customer at the center of all decisions and to empower teams to deliver ... differentiated and rewarding customer experiences. **Responsibilities:** + Serves as the deeply insightful...decision makers confidence to move forward. + Works with CX and business teams to articulate and advocate for… more
- GEHA (Lee's Summit, MO)
- …the organization. The Director, Member Experience & Retention will report to the Vice - President of CX , Retention and Corporate Communications. The Director ... of our brand promise. As part of executing this strategy, the Customer Experience ( CX ) and Retention team is dedicated to understanding and improving the GEHA… more
- University of Oregon (Eugene, OR)
- …to Oregon's natural and cultural treasures. Position Summary Reporting to the Vice President and Chief Information Officer, the Associate Chief Information ... Officer (ACIO) for Customer Experience ( CX ) and Artificial Intelligence (AI) will play a pivotal role in shaping the future of our IT organization, driving… more
- Verint Systems, Inc. (Columbus, OH)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function** As the Vice President , Go-To-Market Strategy, you will be responsible for our Platform ... of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation,… more
- Wolters Kluwer (New York, NY)
- …defined and drives decisions for enhancements. In this role you will report to the Vice President , Product Management and work from one of our local offices in ... due diligence solutions. The CT Product group is responsible for CT's customer -facing products & services and for internal business capabilities needed to deliver… more
- Mastercard (Austin, TX)
- …Director, Merchant Partner Optimization, Ethoca (remote) This position reports to the Vice President , Global Partnerships and is responsible for account ... global Ethoca portfolio. **Role** Maintain primary responsibility for managing the customer relationship and revenue opportunities with key merchant partners. This… more
- Mass Markets (IA)
- …and Experience Min. Years Experience2 Company/BrandMCI Location : LocationUS-IA- Career LevelExperienced Employment TypeFull-Time Reports ToSenior Vice President ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- CPM Holdings, Inc. (Akron, OH)
- …with a "hunter" mentality to join our team. Under the direction of the Vice President of Aftermarket, the successful candidate will manage long-term partnerships ... new customers and opportunities for CPM's extrusion replacement spare parts and CX Extrusion services, including audits, repairs, and rebuilds. + Implement effective… more
