- Securitas Security Services USA, Inc. (Charlotte, NC)
- ** WFM & AI Solutions Lead ** **Location:** Remote (Preferably in Parsippany, NJ or Charlotte, NC) **Travel:** Approximately 10% **Salary:** ... $80,000-$120,000 annually **Job Summary:** The ** WFM & AI Solutions Lead ** provides ongoing support for the Infor WFM Solution, addressing design… more
- Amazon (New York, NY)
- …they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist Team is made up ... an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly… more
- Amazon (Seattle, WA)
- Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and ... our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with… more
- Robert Half Technology (Las Vegas, NV)
- …platforms such as Workday, UKG Pro, Databricks, and ReadyOn. Responsibilities: * Lead the design and implementation of HR and Workforce Management systems ... to ensure seamless interoperability. * Create frameworks to support AI -driven labor forecasting and scheduling optimization. * Collaborate with cross-functional… more
- Insight Global (Irving, TX)
- Job Description Insight Global is looking for an AI & Automation Manager. This role is both hands-on and strategic, responsible for defining the AI & Automation ... and operating model that will scale across contact centers. * Lead the end-to-end automation lifecycle including discovery, design, development, implementation, and… more
- Public Storage (Plano, TX)
- …or equivalent experience + Proven experience implementing conversational AI , generative AI , and agentic AI solutions in customer service environments, ... innovation, scalability, and operational excellence across voice, chat, IVR, WFM , analytics, CRM, and AI /ML platforms. As...performance monitoring and stakeholder feedback. + **Compliance & Responsible AI ** : Ensure all solutions adhere to… more
- UKG (Lowell, MA)
- …a strategic role within UKG's Global Payroll, helping deliver next-generation Payroll and WFM solutions tailored to the compliance needs of each country. You'll ... is expanding and searching for motivated, talented, and driven Lead Product Managers to join our Global Payroll Team....the future of our Global Payroll and Workforce Management ( WFM ) solutions . You will own the Product… more
- UKG (Lowell, MA)
- …succeeds together. Because at UKG, your work matters-and so do you. As a Lead Data Scientist in the Customer Value Advisory organization, you'll be the primary ... UKG remains at the forefront of analytics innovation in WFM and HCM. In this role, you will: *...predictive models using Python, SQL (BigQuery), and the latest AI models with Google Cloud Platform. * Engineer new… more
- UKG (PR)
- …customers with UKG solutions particularly in the areas of HCM and WFM + Lead large, complex sales pursuits by orchestrating internal teams inclusive ... customer base! At UKG, we provide cutting-edge HCM and WFM solutions for the mid-market and enterprise...the world's largest collection of workforce insights, and people-first AI , our ability to reveal unseen ways to build… more
- Capgemini (Fort Mill, SC)
- NICE Architect/ Lead opportunity in Fort Mill, SC Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, ... Design & Development** o Architect, design, and maintain NICE InContact solutions including IVR, ACD, Campaigns, Teams, and Routing strategies. o Build… more
- Capgemini (El Paso, TX)
- …fueled by the fast evolving and innovative world of cloud, data, AI , connectivity, software, digital engineering and platforms. The Group reported in 2022 ... a visa for employment authorization in the US by Capgemini. + Experience of solutions for Contact Centres and digital channels + Experience in building solution and… more
- TAD PGS, Inc. (Washington, DC)
- …cases and testing IT applications. + Experience implementing chatbots and/or other AI -based solutions . + Experience working with Federal government customers. + ... seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM...Knowledge of contact center technologies and solutions such as PBX, ACD, IVR, CTI, WFM… more
- ABBTECH Professional Resources, Inc. (VA)
- …cases and testing IT applications. + Experience implementing chatbots and/or other AI -based solutions . + Experience working with Federal government customers. + ... are seeking a highly skilled IT Project Manager to lead the planning, execution, and delivery of Salesforce CRM...Knowledge of contact center technologies and solutions such as PBX, ACD, IVR, CTI, WFM… more
- Leidos (Gaithersburg, MD)
- …cases and testing IT applications. + Experience implementing chatbots and/or other AI -based solutions . + Experience working with Federal government customers. + ... seeking a highly skilled **Senior Technical Project Manager** to lead the planning, execution, and delivery of Salesforce CRM...Knowledge of contact center technologies and solutions such as PBX, ACD, IVR, CTI, WFM… more
- OneMain Financial (New York, NY)
- …(engineering, design, operations, sales, and customer success) to deliver innovative solutions that enhance customer experience, drive business growth, and improve ... technology, omnichannel communication, and customer experience. + Build, mentor, and lead a high-performing team of product managers and cross-functional team… more