- Randstad US (Beltsville, MD)
- ccaas architect . + beltsville , maryland (remote) + posted 7 days ago **job details** summary + $80 - $90 per hour + temp to perm + bachelor degree + category ... + reference1071192 job details job summary: Randstad Federal is seeking a CCaaS Architect in support of a program at Department of Labor location: BELTSVILLE,… more
- Verint Systems, Inc. (Annapolis, MD)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect , CCaaS plays a key role in designing and implementing a ... SaaS CCaaS solution, as well as implementing that solution for...solutions that align with business needs and direction. + Architect scalable and resilient cloud-based contact center infrastructure. +… more
- Highmark Health (Washington, DC)
- …certifications such as Java Developer, DB2, Cogno, PEGA, Enterprise Architect (SCEA), Project Management **SKILLS** + Experience in designing and implementing ... contact center technologies aligned to business objectives for on-prem and CCaaS environments + Develop technology roadmaps that align with business priorities and… more
- Amazon (Arlington, VA)
- …communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for ... hands-on experience with scripting/coding (eg python, java, c#, .NET, or Node.js) - History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises - Experience migrating or transforming legacy customer… more
- Verint Systems, Inc. (Annapolis, MD)
- …The Platform consultant operates as an evangelist of the Verint Open CCaaS platform. This senior role combines technology and business development to leverage ... will successfully position the value and benefits of the Verint Open CCaaS platform with the customer's senior leadership, including C-suites. **Principal Duties and… more
- Sprinklr (Washington, DC)
- …+ Experience in the SaaS technologies + Experience in Customer Experience Management, CCaaS is a plus + Ability to build trusting relationships with stakeholders + ... and interpret sales performance reports for strengths and gaps + Architect /Construct outcome-based enablement programs + Ability to facilitate design thinking, human… more