- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Arlington, VA)
- Description Amazon is seeking a Sr . Product & Customer Insights Manager focused on our Alexa and Devices products lines (eg, Alexa, Echo, Fire TV). Product ... service that inspects, measures, and drives improvements to Amazon's customer experiences and presents recommendations to senior ...tradeoffs of a product - Experience as a product manager or owner Preferred Qualifications - Master's degree or… more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve ... the behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio… more
- Trellix (Washington, DC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... to join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Amazon (Arlington, VA)
- …prospect to workload in progress. * Participate in and support DoD account manager customer engagements focused on moving from first-call to active ... software development teams to solve problems and implement new solutions. The Customer Solutions Manager will interact with a broad cross section of Amazon Web… more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Amazon (Arlington, VA)
- …projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will work with ... goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- Nutanix (Washington, DC)
- …environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security clearance ... outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and… more
- Amazon (Arlington, VA)
- …helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager you will be responsible for ... Description Are you customer obsessed, speak cloud, and want to help...together effectively and efficiently to deliver outcomes for the customer . Here at AWS, we embrace our differences. We… more
- Rocket Software (Washington, DC)
- …Success leader that can help build out and lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... lead our Sr . CSM group. As the Manager , Customer Success Management, you will lead...Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will… more
- Nutanix (Washington, DC)
- **Hungry, Humble, Honest, with Heart.** **The Opportunity** As the Sr . Manager of Customer Advisory, you'll lead high-impact customer engagement ... initiatives, including our Executive Advisory Board (EAB), Customer Advisory Board (CAB), and Technical Advisory Board (TAB)....team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- Acosta Group (College Park, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Pegasystems (Alexandria, VA)
- …and external stakeholders to drive our client's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and ... You've Accomplished:** A proven customer satisfaction and revenue driver. The Sr . Customer Success Manager leverages data and relationships to help our… more
- Amazon (Arlington, VA)
- …task order performance metrics and preparing for daily reporting to the AWS Program Manager * Participating in customer meetings to discuss task order execution ... and address any concerns * Collaborating with the Customer Solutions Manager team on account setup and management tasks * Analyzing customer spending… more
- Amazon (Arlington, VA)
- …EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud (ADC) ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...Supply Chain, and Finance along with high visibility to senior leaders at AWS. This position requires that the… more
- Amazon (Arlington, VA)
- …customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices? AWS Professional ... Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with...and AWS partners, working closely with the Global Account Manager , the CPM oversees strategy execution in truly transformational,… more
- EBSCO Information Services (Washington, DC)
- …inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions customers to ... care teams. The CSM is responsible for ensuring both customer expectations are met, and internal teams are aligned...customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product… more