- ISC2 (Alexandria, VA)
- …Work Experience** * High School diploma or GED required * Minimum 3 years of customer service experience in a call center environment preferred **Physical ... Learn more. **Position Summary** The primary objective of the Customer Experience Advisor (CEA) is to project...actively promoting new services. This is not a conventional call center role with the focus on customer… more
- SHRM (Alexandria, VA)
- …Q&A's and Toolkits, in coordination with Publications. + Promotes the Knowledge Advisor service through participation in SHRM-sponsored events, social media and ... year of employment **Knowledge, Skills & Abilities** + Demonstrated commitment to excellent customer service and the ability to create innovative solutions to… more
- Sharecare, Inc. (Washington, DC)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... . **Job Summary:** CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of...interacting with people and be committed to providing stellar customer service and empathetic guidance for members… more
- PNC (Washington, DC)
- …opportunity to contribute to the company's success. As a Business Analysis Advisor , you will be within PNC's Risk, Change, Experience, Strategy (RCES) organization, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Washington, DC)
- …have an opportunity to contribute to the company's success. As a Senior Investment Advisor within the PNC Private Bank organization, you will be based in Washington, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Washington, DC)
- …of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals to internal ... communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up....upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and coordinate… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer (s) in your weekly call . * Educating a new contact at… more
- Rocket Software (Washington, DC)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Marriott Vacations Worldwide (Washington, DC)
- …with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor . + Answer Owner and customer questions regarding product information, ... accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure...to enroll, upgrade and maximize all reload opportunities. **Providing Service to Others** + Respond to and monitor the… more
- Arena Technical Resources, LLC (Crofton, MD)
- …you will combine your technical expertise with Cisco UC products and your customer service focus in order to drive successful delivery initiatives for ... working knowledge of Cisco Unified Collaboration technologies to deliver customer specific solutions. We're looking for someone who possesses...our customers with 100% success and be a true advisor . - Travel is required and would cover mostly… more
- Public Buildings Service (District Of Columbia, DC)
- … basis Be able to work overtime as needed in accordance with project/workload/ service on- call requirements. Qualifications For each job on your resume, provide: ... Federal Buildings. Location of position: Office of Facilities Management - Potomac Service Center, National Capital Region, Public Buildings Service , General… more
- Georgetown Univerisity (Washington, DC)
- …highly professional, qualified and motivated workforce + Ability to provide excellent customer service to the university community by demonstrating collaboration ... Departments, and the Solid Waste and Recycling area, acting as a key staff advisor and subject matter expert to senior executives on Custodial, Solid Waste and… more
- Evolent Health (Washington, DC)
- …with key stakeholders internally and externally + Serving as a trusted advisor to clients and providing thought leadership + Creating and monitoring metrics ... and driving initiatives to optimize performance + Ensuring compliance with service level agreements + Collaborating with Finance, Analytics, and Operations to… more
- EAB (Washington, DC)
- …2+ years of relevant professional experience supporting client relationships, serving in a customer service or project management capacity, or operating in a ... Manager, Seramount The Seramount Relationship Manager plays a key role in service delivery and project management for partner organizations with Seramount Research… more
- American Express Global Business Travel (Washington, DC)
- …and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward ... journey. Our VIP Travel Consultants work in a high-touch service environment to book travel and accommodation for some...and/or back office systems + Act as a trusted advisor by using travel expertise to proactively provide advice… more
- Evolent Health (Washington, DC)
- …the dedicated point of contact for each facility, acting as trainer, consultant, advisor , and business developer. They will coordinate with all departments to ensure ... customers receive consistent quality support. The MDM is accountable for customer satisfaction, maximizing growth within the assigned facilities, as well as working… more
- Capital One (Washington, DC)
- …share our passion for success and a high sense of urgency to deliver on customer needs. Our **Field Sales teams** works with Small and Mid-Sized Business owners to ... increase the profitability of the bottom line. We aspire to become a trusted advisor , an informed teacher, and a concierge to guide and improve the confusing… more
- Evolent Health (Washington, DC)
- …a Director, Strategic Accounts that embodies deep relationships, serves as a trusted advisor and has a strong entrepreneurial spirit to help build our Strategic ... strategically to achieve objectives, including relationship, growth, retention, and customer goals. Including Manage risks and developing opportunities associated… more
- AECOM (Arlington, VA)
- …Engineering (SUE), private utility locating, and services to its diverse customer base composed of Engineering, Environmental, Utility, Surveying, and other ... and document utility records requests with various Utility One Call Centers and Utility Owners/Operators. + Utilize a suite...Charge to relay project information + Act as an advisor /mentor to junior field staff. + Occasional interaction with… more