- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** +… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Our work depends on a Technical Help Desk Professional joining our team to support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, ... Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service … more
- Insight Global (Washington, DC)
- …. Skills and Requirements TS/SCI Sec Bachelors 2 Years of experience in Help Desk Support - Software installation and software upgrades ... Description Insight Global is looking for a TS/SCI Cleared Help Desk Specialist to work at Joint...Base Anacostia-Bolling. This individual will be responsible for providing support to end users such as software installation and… more
- Leidos (Washington, DC)
- …the Healthcare sector. The program provides a range of IT services, including help desk , desk side support , Windows & Mac workstation support , ITSM, ... will be responsible for ensuring the successful delivery of phone and desk side support services to the federal customer. + Performing at the customer site,… more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years in managing a team… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- P 11 Security, Inc. (Washington, DC)
- … Desk Specialist II Washington, DC (http://maps.google.com/maps?q=N/A+Washington+DC+USA+20340) Description The Help Desk Specialist II provides support to ... problems. Responds to telephone calls, email and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely resolution.… more
- Global Resource Solutions (Washington, DC)
- …for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- Koniag Government Services (Washington, DC)
- … support + Migration Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support , such ... Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and cloud)… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... resolving issues, escalating calls, creating master tickets, and transferring tickets between the help desk tiers of support . + Develop and maintain the IOO… more
- TekSynap (Silver Spring, MD)
- …Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as ... our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...not; + You will assist teams with incident response support and be involved in the development and presentation… more