- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our ... the primary escalation point for advanced troubleshooting and ensure seamless end-user support . **Core Competencies** + **Technical** Knowledge - Solid grasp of OS,… more
- General Dynamics Information Technology (Washington, DC)
- …the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support...in the heart of our nation's capital. As a Help Desk Technician , you are… more
- TEKsystems (Washington, DC)
- …York City area & ability to work from our offices' secure facilities as needed. Skills Help desk support , Help desk , Troubleshooting, Customer ... resolving, user requests, python, pyspark, software platforms Top Skills Details Help desk support , Help desk ,Troubleshooting,Customer service,Service… more
- GovCIO (Washington, DC)
- …diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to...Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required:...Experience: Minimum of 3 to 5 years in IT support or related help desk ... Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... Provides ongoing technical support and maintenance of production and development systems...a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on ... (Teams, Exchange Online, SharePoint) Preferred Skills CompTIA A+, HDI Desktop Support Technician , ITIL v4 Foundations, Microsoft Certified: Endpoint… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Technical Support Services **Skills:** Call Support ,Communication,Computer Hardware, Help Desk Support ,Trouble Ticketing ... + Use the ticketing system to: + Proactively check help desk queue for new emails and...resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support :** + Provide Tier I and Tier II help ... Suvi is seeking a Technician (Field Service Representative) to support ...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- NuAxis Innovations (Washington, DC)
- … Support Technician will provide on-site client hardware and software desk -side support and remote client-side support for teleworkers, ensuring ... **Desktop Support Technician ** Location **Washington, DC** \#...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- US Courts (Alexandria, VA)
- …the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support ... in installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with… more
- FREEMAN (Lanham, MD)
- …networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our Technology Services ... deliver moments that matter. **Summary** Freeman is seeking a Technician to prepare regular work assignments related to the...and Support company assigned mobile devices * Support showsite and service desk deployments and… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC and...the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers… more
- System One (Washington, DC)
- …professional audio and video recording systems and video streaming. + Assist Support Desk operations by responding to client calls, monitoring conference ... Lead AV Event Technician **Employment Type:** Full Time **Date Posted:** 12/2/2025...team of technicians. Provide advanced audiovisual technical leadership and support for high level events in event spaces, such… more
- Serco (Fort Meade, MD)
- **Position Description** Are you an Environmental Laboratory Technician that can support the EPA's Laboratory Services and Applied Science Division and you want ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Public Consulting Group (Washington, DC)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... support center empowers best practice education solutions that help schools better meet the needs of struggling students...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- Serco (Washington, DC)
- …the right opportunity for you! As the Program Analyst, you will provide programmatic support to one of our NAVSEA customers in the Washington, DC area. Bring your ... and track action items, leveraging initiatives to benefit submarine sustainment support . + Collect information and provide recommendations to senior decision-makers… more
- Brennan Center for Justice (Washington, DC)
- …court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is ... in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more