- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- J&J Family of Companies (Washington, DC)
- …of the Service Management Office (SMO) which is responsible for ensuring IT Service Management ( ITSM ) best practices and platforms are ... to drive the governance and process excellence of key IT service management practices, including...and streamline service delivery. Take a product management approach of managing ITSM practices by… more
- Epsilon, Inc (Arlington, VA)
- …upgrades, and performance optimization in a dynamic enterprise environment. + Familiarity with IT service management ( ITSM ) frameworks (eg, ITIL) ... other administrative and programmatic tasks. In addition to traditional project management duties, you will oversee IT systems integration, maintenance,… more
- Leidos (Suitland, MD)
- …clearanceto join our team in Suitland, MD. In this role you will provide BMC Remedy IT Service Management ( ITSM ), and System Administration support for ... leadership in design, automation, enhancements, upgrades, and implementation pertaining to IT Service Management ( ITSM ), Configuration Management … more
- Intermountain Health (Washington, DC)
- …in Service Management Architecture. The ideal candidate should be proficient in: IT Service Management ( ITSM ), HR Service Delivery (HRSD), ... best practices, ServiceNow platform expertise, including designing, configuring, and optimizing workflows IT Operations Management (ITOM) or IT Business … more
- GovCIO (Washington, DC)
- …in general architecture, passion for innovative design + Extensive experience with the ServiceNow platform: IT Service Management ( ITSM ), IT Asset ... **Overview** GovCIO is currently hiring for an Enterprise Asset Management Architect.This position is located in Washington DC and...Management , and IT Operations Management best practices. + Excellent leadership skills + **Clearance… more
- Leidos (Alexandria, VA)
- …knowledge of desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience ... team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. +… more
- EM Key Solutions, Inc. (Washington, DC)
- …contract that directly oversees the T&E Team supporting the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, ... with automated test tools and DevSecOps concepts + Experience defining and executing an IT Service Management ( ITSM ) program Clearance: A Public Trust or… more
- SAIC (Washington, DC)
- …the following current ServiceNow Certifications is desirable: + Certified Implementation Specialist - IT Service Management (CIS- ITSM ) + Certified ... suite, and in identified speciality(ies). + Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include… more
- Chenega Corporation (Arlington, VA)
- …cost efficiencies and innovation may be achieved, incorporate other software and tools IAW IT Service Management ( ITSM ) methodology and principles, ... 32169 **Summary** **Systems Engineer, Senior Principal** **Arlington, VA** Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …industry-accepted standards and best practices related to Information Management Operations and IT Service Management ( ITSM ) best practices. + ... Competitive Range partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. We aim to help you develop and expand… more
- CVS Health (Washington, DC)
- …AWS, Azure, or Google Cloud Platform. - Familiarity with ITIL processes and ServiceNow IT Service Management ( ITSM ) module.-Strong knowledge of network ... security, authentication mechanisms, identity and access management (IAM), and encryption technologies. - Proficiency in scripting and automation using languages… more
- General Dynamics Information Technology (Washington, DC)
- … Service Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, ... prioritize, escalate, troubleshoot, and resolve incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …using the ServiceNow platform in the Information Technology department, reporting directly to the IT Service and Process Manager. The role can reside in the ... of ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality (eg Configuration management , Discovery… more
- General Dynamics Information Technology (Rosslyn, VA)
- …None **Job Family:** Engineering (General) **Skills:** Deliverables Management ,Information Technology ( IT ) Infrastructure,Leadership,PMP **Experience:** 5 ... related technology tools. + Work to support operational excellence and institute an IT systems management framework across a multi-disciplinary team. + Provide… more
- SAIC (Arlington, VA)
- …+ Recommending metrics, gathering data, and reporting on the effectiveness of the IT asset management processes. + Ensuring property is uniquely identified and ... retirement. + Defining metrics, collecting data, and reporting on the effectiveness of IT asset management processes. **Qualifications** + Active DoD Top Secret… more
- BAE Systems (Washington, DC)
- **Job Description** BAE Systems is seeking an experienced DEE IT Projects Lead to support our work as a prime contractor on a high-profile US Navy weapon system. ... part of an important legacy. **Position Description and Responsibilities:** As an onsiteDEE IT Projects Lead you will: + Perform hands-on technical work in the… more
- SHI (Washington, DC)
- …JavaScript and web software design principals. + Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... of ServiceNow Development & Technical Architect will join the IT & Software Asset Management (ITAM) Team...the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM , ITOM, ITBM modules and the development of the… more
- SGI Global, LLC (Washington, DC)
- …workflows, data management , and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge ... Experience + Manage up to 15 personnel on an IT support program + Experience with Research, Data, Cloud...and technical needs + Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis… more
- Three Saints Bay (Washington, DC)
- …Provide support to DISA/JSP with integrated logistics support and property management services **Position Responsibilities:** + Use industry best practices for ... providing proper receipt, storage, distribution, pick-up, and disposal of IT assets. + Assist the Government in implementing the...track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a… more