- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Washington, DC)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Call Your Mother Deli (Washington, DC)
- …eagerness to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer ... Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees...reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values &… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Coinbase (Washington, DC)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Organon & Co. (Washington, DC)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Washington, DC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- PNC (Washington, DC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Alexandria, VA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Hilton (Washington, DC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... hours as required. Position LocationLaurel Position Summary Information General Summary TheSr. Manager , Customer Caredirects and manages customer -oriented… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
- Encore (Lanham Seabrook, MD)
- …with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos ... Position Overview The Sales & Customer Engagement Manager is responsible for...customer 's needs and goals to create an event experience that best aligns Encore resources and solutions, while… more
- Intrepid Solutions and Services (Adelphi, MD)
- **Overview** Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch ... positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity...+ Cybersecurity Engagement Manager + Cybersecurity Operations Manager **Responsibilities** + Possess extensive experience in… more
- SHI (Washington, DC)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …and advocacy. This role sits at the intersection of data, content, and customer experience , ensuring every touchpoint delivers value and reinforces the ... Customer and Lifecycle Marketing Manager Job...and a passion for continuous improvement. **Preferred Skills** + Experience with customer engagement and analytics tools… more
- Qualtrics (Washington, DC)
- …mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to key ... the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why...Platform and other products and drive improvements to product quality/ customer experience . **What We're Looking For on… more
- Microsoft Corporation (Alexandria, VA)
- …of segment - Civilian, Defense, or intelligence community. We are looking for a Customer Success Account Manager who will build customer , partner, and ... the world. You can help us achieve our mission. **Responsibilities** The Customer Success Account Manager initiates conversations with customers to connect… more