- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements....to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Shift 2 4x10 ( Tier 2 ) **Department:** DOJ JSOC **Location:** Washington, DC MindPoint Group is searching for a **Incident ... to the next level and join us as a Tier 2 SOC Analyst. You will play...provide a supportive environment for you to learn from senior SOC team members, cross-train with other positions, and… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Weekday 2nd Shift Lead ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident ... to the next level and join us as a Tier 2 SOC Analyst. You will play...provide a supportive environment for you to learn from senior SOC team members, cross-train with other positions, and… more
- ManTech (Washington, DC)
- …and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer Service Level Agreements (SLA). **Minimum Qualifications:** + ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to...(6) years of experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- General Dynamics Information Technology (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... Adjudication **Skills:** Documentations,Personnel Security Management,Problem Resolution,Program Security,Security Clearances **Experience:** 2 + years of related experience **US Citizenship Required:**… more
- Parsons Corporation (Alexandria, VA)
- …company, has an immediate full-time, on-site, opening for a multi-platform, Senior IT (Systems) Administrator supporting Corporate IT infrastructure in Alexandria, ... of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services,… more
- The Arc Wayne (Arlington, VA)
- …for SCI access. Must have a current US Government Single Scope Background Investigation (SSBI)/ Tier 5 or equivalent (less than 4-1/ 2 years old) to be eligible ... USA | Full Time SGI Global is seeking a Senior Level Identity Intelligence Specialist. The Senior ...(DSIAS) to students attending the Basic RSO, RSO In Service , Assistant Regional Security Officer-Investigations, Foreign Service … more
- G2 Ops, Inc. (Arlington, VA)
- …of this job posting! We look forward to learning more about you! Role 2 : Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our wonderful G2 ... innovative company with an industry-leading software team. We are searching for Senior Software Engineers with core development skills who lead with positivity and… more
- Lumen (Washington, DC)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... connect the world and shape the future. **The Role** Lumen is seeking a Senior Planning Engineer to join the Access Management Organization (AMO). This role is… more
- ManTech (Washington, DC)
- …include but are not limited to:** + Lead and provide Tier 1, 2 , and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced ... Requirements** Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior Network Systems Administrator** to join our team in **Washington,… more
- SAIC (Washington, DC)
- …with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, ... years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Fujifilm (Washington, DC)
- …image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden ... business relationships and ensure cross-functional cooperation with the Sales, Marketing, Service and Engineering Departments in order to ensure successful project… more
- KBR (Washington, DC)
- Title: IT Field Service Technician - TS/SCI Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... the future of space defense. Key Responsibilities: + Provides expert and second- tier technical support and analysis to field engineers and technicians. + Provides… more
- KBR (Washington, DC)
- Title: IT Field Service Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... the future of space defense. Key Responsibilities: + Provides expert and second tier technical support and analysis to field engineers and technicians. + Provides… more
- Warner Bros. Discovery (Washington, DC)
- …our in-house service management system(s). The BIT Post Production Engineer will provide tier 2 support for media creation stations as part of WBD News, ... production environments. WBD engineering teams operate within an ITSM Service Management framework, supported by common processes around planning...advanced computer graphics activities. You will collaborate with the tier 2 and tier 3… more
- Treasury, Financial Crimes Enforcement Network (Washington, DC)
- …Non-Sensitive position designated as Moderate Risk Public Trust, favorable adjudication of a Tier 2 investigation is required. Failure to successfully meet these ... termination. Continued employment with FinCEN is contingent upon satisfactory completion of the Tier 2 level background investigation, the results of which fully… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide ... design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT… more
- CoStar Realty Information, Inc. (Washington, DC)
- …a schedule of 3 days onsite and 2 days remote. **Responsibilities** + Assist Senior M365 and Atlassian resources by providing Tier 1/ 2 troubleshooting + ... and Atlassian support and provide guidance and mentorship to Service Desk team. **Basic Qualifications** + Bachelor's degree from...of various M365, add-on services and their licensing + Tier 1/ 2 troubleshooting + Set up sites/teams… more