- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... eligibility requirements for access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer and other accessory operation for end users to accomplish business tasks effectively and timely. The Engineer is… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- CAI (Washington, DC)
- …R4157 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide Level 1 technical support to… more
- General Dynamics Information Technology (Washington, DC)
- …IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate must a US Citizen (without ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier 2** to join our team ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- Koniag Government Services (Arlington, VA)
- …Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** ... + Perform daily quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based on volume… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our team in ... tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the team. + Oversee all aspects… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... are not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing support to end-user community on hardware,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
- General Dynamics Information Technology (Washington, DC)
- …IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed to support ... **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support **Experience:** 5 +… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 0 - Service Desk This position is on the Service Desk , ... 3 pm Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users, while being willing… more
- Leidos (Camp Springs, MD)
- **Description** The Leidos Digital Modernization Sector currently has openings for Service Desk Interns to work in support of the Air Force National Capital ... to work to incident response and resolution targets in an Information Technology Service Management (ITSM) environment with Service Level Agreement (SLAs) +… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Support** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and ... US Army. Resolves technical problems and answers queries by telephone or self- service ticket in support of internal and/or outside customer computer hardware,… more