- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- GovCIO (Washington, DC)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Administration,Troubleshooting **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support services...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... The program provides a range of IT services, including help desk , desk side support,...to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- TEKsystems (Odenton, MD)
- …support -Possesses comprehensive knowledge of desktop operating systems and applications Skills: Help desk support, Customer service , Technical support, ... IAVA, BIOS, SCCM, PXE boot, hardware/software, Active directory Top Skills Details: Help desk support, Customer service , Technical support, Troubleshooting,… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...Service Desk that helps ensure proper computer and other accessory...needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- Koniag Government Services (Washington, DC)
- …Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician - Help Desk with a Secret clearance to support **EHS** and our ... period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 0 (PIPELINE) -... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Koniag Government Services (Silver Spring, MD)
- …Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government ... limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex...this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information...to be completed by system users. + Improve current service desk processes and procedures and champion ... The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position...position requires shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years ... how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Operations,Information Technology (IT) Infrastructure,IT Help ... first -time investors are turning to the markets to help pay for their homes, send their children to...Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support ... Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed to support… more