- Amazon (Arlington, VA)
- …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... operational excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement, innovation and… more
- Amazon (Arlington, VA)
- …to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. ... Description We are searching for a talented Senior Product Manager - Technical (PM-T) to join...our insights, we inform business decisions that directly impact customer experience as customers of new GenAI… more
- Amazon (Arlington, VA)
- …product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products ... Description We are hiring a Senior User Researcher to join our growing UX...This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This… more
- Amazon (Arlington, VA)
- …and partners' process, priorities, and choices to improve outcomes About the team Customer Experience and Business Trends (CXBT) is an organization made up ... a high security and privacy bar. You will also lead work-streams to identify and prioritize security problems that...suite of functions dedicated to deeply understanding and improving customer experience , globally. We are a team… more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... pace. Join the Gen AI NGDE team as a Sr . Customer Advocacy Specialist! The Worldwide Specialist...aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . Ideally, you're someone who has… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... Description Are you ready to lead the world's largest organizations through their GenAI...aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . Ideally, you're someone who has… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Arlington, VA)
- …on where WW CS resources should be invested to drive the greatest customer experience improvements. Key job responsibilities - Own the end-to-end program ... Description WW Customer Service is seeking a self-driven Senior...management of initiatives that improve HC management practices - Lead regular strategic and tactical discussions with the WW… more
- Amazon (Arlington, VA)
- …(eg, Adobe Journey Optimizer) that will improve customer marketing experiences. This Sr Product Manager will also lead several key strategic initiatives to ... Description AWS Marketing is seeking a Senior Product Manager-Tech to oversee the vision for...oversee the vision for and implementation of a new Customer Data Platform (Adobe Experience Platform CDP)… more
- Amazon (Arlington, VA)
- …Product Manager-Tech to manage product and tooling for the AWS marketing website. This Sr Product Manager will define and lead key strategic initiatives to ... of strategic initiatives. -Implement new features to improve stakeholder and end customer marketing experience -Implement new capabilities to personalize and… more
- Amazon (Arlington, VA)
- …product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products ... AWS Central UX Research team is looking for a Senior User Researcher to lead the effort...repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- TD Bank (Washington, DC)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... teams including US Treasury VPs, line of business heads, senior executives, and external stakeholders to deliver strategic insights...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Merck (Washington, DC)
- …Description** Under the guidance of the Director, Commercial Operations-Vaccines, the Vaccine Key Customer Leader (VKCL) is the primary Vaccine point of contact ... be accountable for the Vaccines business performance, business relationship and customer experience with assigned customers, coordinating appropriate Company… more
- Amazon (Arlington, VA)
- …how to improve business input metrics that drive growth and improve the end customer experience . Identify what is hindering growth, develop solutions, and test ... in one of five major categories: (1) A designated Sr . Customer Success Manager, (2) Strategic business... experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management… more
- Amazon (Arlington, VA)
- …Team, part of Amazon Cyber Threat Intelligence (ACTI), is responsible the Customer Experience , Products and Dissemination, Data Governance and Policy as ... (ACTI) organization is excited to be searching for a Senior Intelligence Analyst who is an industry expert in...the conclusions and recommendations drawn from data/ information. * Lead and participate in collaborative working groups and other… more
- Amazon (Arlington, VA)
- … senior management on progress, risks and change control * Key metrics: customer experience , efficiency, adoption Basic Qualifications - Bachelor's degree - ... Description Amazon's mission is to be the most customer -centric company on Earth. To get there, we...We are seeking a highly skilled, versatile, and strong Senior Procurement Manager, Procurement Innovation to lean a complex… more
- Amazon (Arlington, VA)
- …we are looking for an exceptional leader who is passionate about the Customer Experience , who thinks/acts globally, and who has the ability to contribute ... AWS. Together, we are rapidly advancing the way customers experience and consume AWS. Across our key customer...Global Services that will allow organization to scale to customer demand in the coming years - Lead… more