- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- TAD PGS, Inc. (Laurel, MD)
- … IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... not; + You will assist teams with incident response support and be involved in the development and presentation...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 4+ years' experience in a… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- GovCIO (Washington, DC)
- …in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing systems to log, track, and resolve ... **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier ...onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …**Location:** Washington, DC MindPoint Group is searching for a ** Tier 2 Incident Response Analyst** to support threat monitoring, detection, event analysis, ... Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:**...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Journeyman Tier 2 Systems Administrator to work out of Columbus, OH ... cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners. Meet HII's...or in Fort Meade, MD in support of a multi-national developed capability that connects respective… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Gama-1 Technologies (Silver Spring, MD)
- …and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT support for remote customers using government-approved remote support tools + ... familiar with standard concepts, practices, and procedures within the IT Customer Support field. This position includes...needed during times of surge (this will include desktop Tier 2 activities or Tier … more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist** Location **Washington, DC**...**3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their...by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...email, phone call, and in person Triage and escalate IT issues to Tier II, Tier… more
- Stratus Solutions (Washington, DC)
- …at what they do. We return that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their true potential. A day in the ... products. * Provide desktop, laptop, and tablet computer technical support to USCP users. * Implement, maintain, test, and...the first 3% contributed and 50% of the next 2 % contributed. * Fully paid long-term disability, short-term disability,… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on...additional years). In addition, position requires a minimum of 2 years of experience with background in Microsoft Office… more
- Ankura (Washington, DC)
- …Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service ... required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize...gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner . + Apply… more
- Indigo IT, LLC (Washington, DC)
- …services and by serving on the Walk-Up Service Desk, where appropriate. They also provide Tier 2 AV/VTC support and participate in the execution of ... Specialist is responsible for providing deskside and dispatch IT support services at EPA locations. Job...and executives) including prompt responses to Tier 2 service desk escalations. + Provide full support… more