- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource and… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position… more
- General Dynamics Information Technology (Fort Meade, MD)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. +… more
- TEKsystems (Odenton, MD)
- …to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first- tier of help desk support is unable to resolve. -May ... environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. -Provide... desk support, Customer service, Technical support, Troubleshooting, Help desk , system administrator, tier … more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... + Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Gama-1 Technologies (Silver Spring, MD)
- …manage, and configure Windows 10/11 Image support + At least 3 years of experience for Help Desk Tier II onsite and remote support experience in a medium ... needed during times of surge (this will include desktop Tier II activities or Tier III...Physical Demands + Prolonged periods of sitting at a desk and working on a computer + Frequent use… more
- ManTech (Arlington, VA)
- …of servers/network devices/security appliances **Basic Qualifications:** + 4 + years' experience working tier 1/2 computer help desk + DoD 8570, Information ... our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative...them updated with status of their requests. + Perform TIER 1 SAFES Domain Support + Coordinate and interacting… more