- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** User Experience Customer Success Manager** to join our Digital ... across the Department, Services, and Combatant Commands. **Role Summary:** The User Experience Customer Success Manager establishes and continuously… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a SME Computer User Support Specialist. Below are the qualifications ... Services company, is seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing and… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department...federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a Journeyman Computer User Support Specialist. Below are the ... Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of… more
- SHINE Systems & Technologies (Washington, DC)
- …them to work efficiently using our partners products. They have a passion for user enablement, are advocates for our customers' success and collaborate with ... days per weekTravel: Not required. The Role: + FSR User Support specialists use their problem-solving skills to be...and the core of its day-to-day work is handling customer support tickets. + Experience providing … more
- SAIC (Washington, DC)
- …SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC The Operations Manager's key role is to drive efficiency of ... 90 days) **Qualifications** **Required Qualifications:** + Minimum of 10 years of experience in managing End User Services and Infrastructure Operations teams… more
- Synergy ECP (Annapolis, MD)
- End User System Engineer Annapolis Junction Description SynergyECP is seeking an experiencedSystems Engineerto join our team. The Systems Engineer analyzes user ... Operational Concept that describes the interactions between the system, the user , and the environment, that satisfies operational, support, maintenance, and disposal… more
- Cardinal Health (Washington, DC)
- **_What Specialty Networks and Customer Success contributes to Cardinal Health_** Specialty Networks creates clinical & economic value for independent specialty ... base + Work closely with the Manager of Customer Success where customers overlap, and increased...overlap, and increased communication is required for the best customer experience and 360 customer … more
- Norstella (Washington, DC)
- …& deliverables meet the needs of our customers, & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& Product Management Teams. + Facilitate an optimal new user on-boarding experience by ensuring users are… more
- Norstella (Washington, DC)
- …& deliverables meet the needs of our customers, & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional ... based on the analysis of the Salesforce case studies, user metrics and customer interactions. + Achieve...work collaboratively, manage change, and resolve conflict + Demonstrable Customer Success leadership experience , across… more
- Amazon (Arlington, VA)
- …experts, you will ensure the content strategy is tightly integrated with the overall user experience and supports our strategic objectives. This is an exciting ... guidance on content architecture, taxonomy, and modeling to ensure a cohesive, customer -centric experience . The dynamic, cross-functional nature of this role is… more
- American Heart Association (Washington, DC)
- …by operating at the intersection of business, technology, and user experience . + Sets goals, defines success , organizes and motivates business, technology, ... spans the entire product development life cycle from identifying customer needs to defining user experiences, ensuring... feedback to iterate on product features and optimize user experience . + Seasonally evaluate impact of… more
- Under Armour, Inc. (Washington, DC)
- …data from multiple sources for use within dynamic email building. * Direct experience with Salesforce Content Builder, Journey Builder, user initiated sends, ... Professional, Customer Marketing Developer **Professional, Customer Marketing...will suit an individual who is passionate about consumer experience and marketing, is an intellectually curious self-starter, works… more
- Amazon (Arlington, VA)
- …help you develop into a better-rounded professional. Basic Qualifications - 4+ years of experience as a user experience (UX) designer, product designer, ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...networks? At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces… more
- NASCO (Annapolis, MD)
- …and user -centric design practices to identify and collaborate on the best customer experience with the products + Experience with design thinking ... the Product Roadmap created by the Product Manager by infusing the 'voice of the customer ' in user stories and other requirements. This role is the liaison… more
- Ford Motor Company (Washington, DC)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... apply your expertise in identity management, data integration, and customer experience to solve one of the...and maintain key performance indicators (KPIs) to measure the success and impact of our identity resolution initiatives. +… more
- Ford Motor Company (Washington, DC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of...and building and managing backlogs + 3+ years of experience writing sub-epics, features and user stories… more
- Leidos (Washington, DC)
- …years of prior relevant experience in endpoint device management and Tier 3 end- user support. Additional years of experience will be considered in lieu of a ... and talented people who are dedicated to our customers' success . We empower our teams, contribute to our communities,...internal and external customers, particularly in providing Tier 3 end- user support. + Experience taking input from… more
- Amazon (Arlington, VA)
- …-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide. We are seeking an exceptional leader ... to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will...infrastructure, playing a crucial part in our company's continued success and innovation. If You're passionate about how enabling… more
- Mobomo, LLC (Washington, DC)
- …towards building a cohesive, customer -focused product backlog + Previous experience and proven success with digital transformation implementations (journey ... and platforms, working closely with team members in selection, research, engineering, customer experience , and partner relations + Collaborate with cross… more