- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact center...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- Urbandale Community School District (Urbandale, IA)
- TITLE : Performing Arts Center Manager QUALIFICATIONS : Equivalent to graduation from a four-year college or university with major coursework in management, business ... of contact for all activities at Urbandale Performing Arts Center on the campus of Urbandale High School, handling...district office at 11152 Aurora Ave, Urbandale, IA or call ###. The district's Equity Coordinator is Ms. Stephanie… more
- US Signal Company LLC (Des Moines, IA)
- Job Descriptions: What we do: US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, ... and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical Operations... - Systems is part of the Technical Operations Center team and is responsible for all level one… more
- Lowe's (Altoona, IA)
- **Your Impact at Lowe's** As a Sales Specialist , you will be one of the first people our customers meet. Your sales expertise can help customers find the products ... are very active, moving throughout the store or garden center , answering phones, and talking to customers. As a...answering phones, and talking to customers. As a Sales Specialist , you'll spend most of your time communicating with… more
- Otis Elevator Company (Urbandale, IA)
- …Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Specialist , Account Management. The main goal of the role is to achieve sales ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- Evolent Health (Des Moines, IA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to providing better health outcomes._ **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Principal Financial Group (Des Moines, IA)
- …web applications. + Ability to quickly learn how to use new computer applications and call center systems. + A resourceful contributor with a growth mindset to ... **What You'll Do** We're looking for a **Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary… more
- Verint Systems, Inc. (Des Moines, IA)
- …and a strong telephony background, highly desirable. + Prior implementation experience of call center products and CCaaS Solutions. \#LI-KD1 Verint Systems Inc. ... more at www.verint.com . **Overview of Job Function:** The Services Design Specialist (SDS) will be responsible for demand driven customer pricing requests. The… more
- Mom's Meals (Des Moines, IA)
- …experience utilizing the Kirkpatrick Model of evaluation + Work experience in a Call Center , Intake department and/or Revenue Cycle Physical Requirements + ... Position SummaryThe Training and Development Specialist will craft and deliver impactful training programs that align with organizational goals and objectives.… more
- Ford Motor Company (Des Moines, IA)
- …following Security Services in Ford's public cloud environments: - GCP Security Command Center - GCP/Azure Security Compliance - GCP VPC Service Control - GCP Cloud ... GCP services: VPCs, IAM, security groups, compute engine, cloud storage, Security Command Center , VPC Service Control, Cloud DLP, Cloud Armor and Chronicle (SIEM) *… more
- Sunrun (Des Moines, IA)
- …in working in and supporting teams with strong customer communication functions, including call center expertise. + Ability to create dashboards and reports in ... InContact and/or Dialpad and Salesforce + Solar experience is a plus + Strong leadership or management skills + Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization + Communicate information effectively, both… more
- Verint Systems, Inc. (Des Moines, IA)
- …with physical security or video surveillance hardware or software products. + Prior Call Center experience. + Formal ticketing system and/or Oracle Database ... experience. + Understanding system and event logs. \#LI-BS1 Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of… more
- City National Bank (Des Moines, IA)
- …process measurement reporting, and developing quality guidelines and procedural manuals for our call center operation. + Perform other duties as required or ... performance at team and individual level + Coach Fraud Specialist team to successfully deliver a premier client experience...internet applications and systems and/or software associated within the Call Center . + Thorough knowledge of PC… more
- Trinity Health (Des Moines, IA)
- …data collection. + Must be capable of managing ECLS patients via a 1:1 or 1:2 Specialist to pump ratio. + Must be willing to serve as a resource to other hospital ... and outreach. + Will be required to take regular call . + May be asked to present at M&M...+ Remaining (36) hours obtained as the primary pump specialist with a veteran specialist as the… more
- CAI (Des Moines, IA)
- …focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary ... creating and updating knowledge base articles. + Provides 24x7 On- Call support as dictated by business drivers. + Provides...**Required:** + 1-3 years' experience as a Product Support Specialist or Technical Support Analyst + Degree in Information… more
- Sutherland Global Services (Des Moines, IA)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global… more