• Principal Financial Group (Des Moines, IA)
    …future of our customer experience. We're looking for a Voice of Customer (VOC) Operations Analyst who is passionate about understanding what customers ... to design how we listen, analyze, and act on customer feedback across channels and journeys. You'll serve as...role-based dashboards) + Exposure to VOC strategy, journey mapping, service design, or CX governance + Experience navigating matrixed… more
    DirectEmployers Association (12/16/25)
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  • Principal Financial Group (Des Moines, IA)
    …offers new challenges and the ability to use your excellent analytical, communication and customer service skills to assist with our client's disability claims - ... **What You'll Do** As a **Claim Analyst 3** on our individual disability team, your...guidance in claims administration. Serve as consultant to underwriters, customer service , and producers regarding the administration… more
    DirectEmployers Association (12/18/25)
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  • Cleo (Des Moines, IA)
    …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
    DirectEmployers Association (12/10/25)
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  • Principal Financial Group (Des Moines, IA)
    …That Will Help You Stand Out** + Experience with JIRA + Defined benefit experience + Customer service and team oriented + Must be able to work independently and ... **What You'll Do** We're looking for an Analyst , Investment Solutions to join our team! In...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
    DirectEmployers Association (11/26/25)
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  • Ally (Des Moines, IA)
    …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred; however, remote option possible. The Senior Actuarial Analyst is responsible for developing and supporting a robust reserving framework… more
    DirectEmployers Association (11/14/25)
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  • ABBTECH Professional Resources, Inc. (Des Moines, IA)
    **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
    DirectEmployers Association (09/23/25)
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  • Customer Service Analyst

    Pearson (Des Moines, IA)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (12/15/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Des Moines, IA)
    …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
    CAI (11/18/25)
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  • M&D Customer Solutions Analyst

    Oracle (Des Moines, IA)
    …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
    Oracle (11/25/25)
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  • Support Center Analyst

    ASM Research, An Accenture Federal Services Company (Des Moines, IA)
    …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
    ASM Research, An Accenture Federal Services Company (11/27/25)
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  • Insurance Complaint Analyst

    Iowa Department of Administrative Services (Des Moines, IA)
    …budget administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration. 3) A total of seven years of ... administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration., where thirty semester hours of accredited… more
    Iowa Department of Administrative Services (12/09/25)
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  • Transaction Analyst - High-Tech Client

    CBRE (Des Moines, IA)
    Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
    CBRE (12/16/25)
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  • Case Analyst II/Case Processing Specialist…

    ASM Research, An Accenture Federal Services Company (Des Moines, IA)
    …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
    ASM Research, An Accenture Federal Services Company (10/07/25)
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  • Lead Technical Analyst - Technical Product…

    Highmark Health (Des Moines, IA)
    …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
    Highmark Health (12/02/25)
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  • Sr. Analyst , Customer Success

    Cardinal Health (Des Moines, IA)
    …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
    Cardinal Health (11/20/25)
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  • Market Regulation Investigator - Insurance…

    Iowa Department of Administrative Services (Des Moines, IA)
    …budget administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration. 3) A total of seven years of ... administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration., where thirty semester hours of accredited… more
    Iowa Department of Administrative Services (12/18/25)
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  • Salesforce Business Analyst

    ABBTECH Professional Resources, Inc. (Des Moines, IA)
    **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
    ABBTECH Professional Resources, Inc. (11/06/25)
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  • Quality Assurance Sr. Analyst - Cedar…

    CBRE (Des Moines, IA)
    …* Internal audits to verify compliance with regulations and standards. * Provide a customer focused service that is responsive, flexible and cost effective. * ... Quality Assurance Sr. Analyst - Cedar Rapids, IA - Recruiting Talent...projects/task records for accuracy and completeness before sending to customer . * Ensure that the latest revision of Corporate… more
    CBRE (10/29/25)
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  • IT Business Optimization & Implementation…

    Oracle (Des Moines, IA)
    …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
    Oracle (11/25/25)
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  • Finance Analyst - Temporary

    CBRE (Des Moines, IA)
    … line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Administrative, Customer Service , Data & Analytics Location(s) Remote - US - Remote ... Finance Analyst - Temporary Job ID 253106 Posted 18-Dec-2025 ...- US - United States of America Finance Analyst - Temporary - Remote USA **About the Role:** As… more
    CBRE (12/20/25)
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