- EDB (Salt Lake City, UT)
- …www.enterprisedb.com **Job Summary** We are seeking a highly organized and detail-oriented ** Program Manager ** to join the Chief Customer Officer (CCO) ... the CCO organization in achieving its objectives. **Key Responsibilities** :-- + ** Program Management** : Plan, execute, and manage internal projects of varying… more
- Qualtrics (Provo, UT)
- …senior executives, collaborate across departments, and influence company-wide initiatives. As the CX program matures, you will be positioned to lead ... the globe who think that's work worth doing. **Senior Manager , CX Center of Excellence** **Why We...of CX experts focused on executing the CX program and promoting best practices. +… more
- Kenect (Pleasant Grove, UT)
- …and helps businesses thrive in a digital-first world. About the role As the Enablement Manager for the Customer Experience ( CX ) team, you will play a pivotal ... + Support the implementation of a customer admin certification program , incorporating incentives for completion + Play a lead...and processes, including scorecards and monthly reporting to the CX leadership team (CXLT) + Manage manager … more
- Cotopaxi (West Valley City, UT)
- Job Title: Fulfillment Operations Manager - B-Shift Job Level: Entry-Level Job Type: Full-Time, Exempt Job Location: Cotopaxi Distribution Center - West Valley City, ... stores, wholesale partners, and more! As the B-Shift Fulfillment Operations Manager you'll oversee all production departments within the DC from Inventory… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director, the Sales Manager will help lead the sales department, oversee daily operations, and ensure department KPIs ... needs for new and tenured agents. . Partners with CX and Quality Assurance team to review customer success...to review customer success opportunities. . Supports Agent Development Program by having oversight of the program ,… more
- Concentrix (Salt Lake City, UT)
- …at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful ... data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...on business operations and performance initiatives under guidance from manager + Gather, review, and assess client data, information,… more
- Qualtrics (Provo, UT)
- …delivering short term engagements and guidance to customers that provide them with program assurance and technical support. As part of these engagements it will be ... that matter + Expand your product knowledge across both CX and EX products + Share your expertise with...roles such as but not excluded to Technical Account Manager , Solution Engineer, Product Expert, Resolution Analyst, XM Success… more
- Qualtrics (Provo, UT)
- …to end SaaS lifecycle as you guide clients through use-case inception, through program launch, and value realization Cultivate and deepen your XM expertise in the ... XM advisor **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to mature, renew, and expand XM programs throughout the… more
- PNC (UT)
- …establish or update client specific information for products/services. Acts a project manager and coordinates the implementation work done by others. + Analyzes, ... Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience ( CX ), Microsoft Excel, Microsoft Excel Functions, Personal Initiative, Relationship… more