- Sunrun (Lehi, UT)
- …join a career you can grow in and a culture you can run with. The Senior Escalations Expert works directly with Sunrun Customer Care, Collections, Field ... above all, being the beloved and trusted partner for our customers. The Senior Escalations Expert will be responsible for highly prioritized customer issues… more
- Oracle (Salt Lake City, UT)
- …skilled team of business process and industry experts, managing critical Customer escalations . You will take ownership of complex customer issues, develop and drive ... or as an end user. **What You'll Do:** + Manage complex escalations partnering across Account Management and other Customer-facing teams to understand the… more
- Consumer Cellular (Murray, UT)
- …havers' and wireless technology gurus. A key member of this team is our ** Senior Wireless Sales Expert ** who is responsible for supervising the customer ... remove any obstacles for our employees and guests. Our Senior Wireless Sales Expert is technology savvy,...necessary to make this happen. In the case of escalations , exceptions, or technology troubles, you will be the… more
- Oracle (Salt Lake City, UT)
- **Job Description** As a Senior Principal Technical Program Manager on the Oracle Cloud Infrastructure Multicloud team, you will own the execution of OCI Multicloud ... with a diverse set of architects, product managers, development and design teams, senior executives, and external partners to take ideas, turn them into mature… more
- Oracle (Salt Lake City, UT)
- …data and people around the world. Role Overview: OCI Networking is seeking a Senior Director of Physical Networking to lead a global team of network engineers and ... cloud networks. The leader is expected to be an expert within the Networking space with direct experience with...their space helping coach their leaders, program managers and senior technical staff with hands-on guidance and mentorship. The… more
- Oracle (Salt Lake City, UT)
- …with engineering, product, security, compliance, LCM, QE, release management, and senior leadership to ensure the organization delivers on high-priority commitments. ... Crisis Program Leadership** + Act as rapid-response TPM for urgent issues, escalations , and unplanned executive priorities. + Stand up cross-team war rooms, define… more
- Oracle (Salt Lake City, UT)
- …more human, you've come to the right place. We're looking for a Senior Integration Architect to help us oversee the business and implementation process while ... building relationships with our clients. **Your Role** In this role, the Senior Integration Architect is the technical project manager that will oversee the… more
- Oracle (Salt Lake City, UT)
- **Job Description** In this role, the Senior Integration Architect is the technical project manager that will oversee the technology and implementation process as ... and advisory based activities. This role will require minimal travel. The Senior Integration Architect will: + Manage complex client relationships with a high… more
- Oracle (Salt Lake City, UT)
- …security services, including industry-leading DDoS detection and mitigation. As a senior technical leader, you will define and communicate technical standards, ... You will collaborate with strategic customers, field teams, vendors, and senior technical leaders across OCI to gather requirements, influence standards, and… more
- Oracle (Salt Lake City, UT)
- …design, delivery, and operations of all components in this space. You are an expert manager and owned roadmap planning, talent review, and goal setting for your ... + Engage in hands-on management, including addressing customer issues, managing escalations , and deploying code aligned with change management procedures. + Maintain… more
- Oracle (Salt Lake City, UT)
- …Personal Competencies: Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with ... support activities according to product support strategy and model. Provide expert -level troubleshooting and technical support for Oracle's Big Data Service (BDS),… more
- Oracle (Salt Lake City, UT)
- …Provide expert -level troubleshooting and root cause analysis for critical escalations and performance issues. + Drive automation and innovation to improve ... **Job Description** As a Senior Principal Systems Engineer, you are a guru,...resolution of multiple highly difficult and complex problems and escalations involving several product areas, while providing consultation to… more
- Oracle (Salt Lake City, UT)
- …quality of cloud technologies and customer experience on a daily basis. As a Sr Software Development Manager you will be required to fulfill the following job ... collaboration with multiple teams across OCI + Help handle escalations and serve as a bridge between the Development...the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long… more
- Oracle (Salt Lake City, UT)
- …+ Drive 24x7 delivery coordination during high-intensity phases, including escalations and incident communication. + Ensure deliverables meet operational excellence ... resourcing, prioritization, and scope across multiple VP orgs. + Manage senior leadership communication, providing clear, data-driven status, risks, and decisions. +… more
- Oracle (Salt Lake City, UT)
- …owning interventions with complex customers: identifying risks, managing escalations , developing recovery plans, and writing executive-ready summaries that ... You will validate that AI-generated insights meet the rigor required by senior decision-makers through a combination of real-world customer engagement and structured… more
- Oracle (Salt Lake City, UT)
- **Job Description** The Cloud Integration Architect is a senior , hands-on role dedicated to helping Oracle customers implement best practices and maximize the value ... communication (written and oral) and presentation skills to oversee Executive escalations . + Strong analytical and critical thinking skills. + Experience with… more
- Oracle (Salt Lake City, UT)
- **Job Description** The Integration Cloud Solution Engineer/Implementation Architect is a senior , hands-on role dedicated to helping Oracle customers implement best ... SWAT team, this position plays a crucial role in managing C-level escalations and quickly resolving critical customer business challenges to ensure timely,… more
- Oracle (Salt Lake City, UT)
- …you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a ... As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus… more
- Ensono (Salt Lake City, UT)
- …Ensure high levels of customer satisfaction (CSAT) and loyalty. + Act as a senior point of contact for clients, resolving escalations and aligning expectations. ... outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform...be doing:** The VP of Delivery Excellence is a senior executive responsible for ensuring the successful execution of… more
- Oracle (Salt Lake City, UT)
- …Cloud Infrastructure (OCI) is seeking a highly experienced and strategic Senior Software Manager to lead critical infrastructure initiatives in Networking ... OCI values and can navigate complex challenges to deliver exceptional outcomes. As the Senior Manager in OCI, you will provide leadership to a dedicated team tasked… more