- Piedmont Airlines (Provo, UT)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Oracle (Salt Lake City, UT)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Salt Lake City, UT)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- AAA Northern California, Nevada & Utah (Orem, UT)
- …and requests relating to insurance products and membership.* Researches and resolves complex customer service issues. Often assists the insured in initiating the ... and/or community events, performs outbound calling, works marketing lists, and cross -sells/up-sells new and existing customers.* Responds to customer inquiries… more
- Nordstrom (Murray, UT)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Oracle (Salt Lake City, UT)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Rubrik (Salt Lake City, UT)
- …while collaborating with Rubrik partners worldwide. Responsibilities: + Work cross -functionally with MSPs, MSSPs, and Rubrik teams (sales, engineering, product ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- Humana (Salt Lake City, UT)
- …their journey. This leader will ensure that customer growth initiatives, customer lifecycle success, and agent operational needs are prioritized and ... Partner with Engineering and Operations to define the vision for both customer -facing and agent -facing solutions, ensuring seamless integration and process… more
- Oracle (Salt Lake City, UT)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Otsuka America Pharmaceutical Inc. (Salt Lake City, UT)
- …executive presentation and collaboration skills + Demonstrated ability to deliver exceptional customer service and build strong relationships with internal and ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...Sourcing, Finance, Compliance) and external experts, ensuring the CoE service model evolves based on customer needs… more
- Oracle (Salt Lake City, UT)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Capital One (Salt Lake City, UT)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... as appropriate that span across the function and requires cross functional influence to drive impact across job families,...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Coinbase (Salt Lake City, UT)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Coinbase (Salt Lake City, UT)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Rubrik (Salt Lake City, UT)
- …existing environments (hypervisors, storage, networking, identity, ticketing/ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + Collaborate cross ... The New Product Introduction (NPI) & Service Creation Solution Architect role is a new...standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases. Presales & Solution Architecture… more
- Oracle (Salt Lake City, UT)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more
- DoorDash (Millcreek, UT)
- …create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the ... a complex operation connect and are excited to collaborate cross -functionally + Are passionate about food and love to...standards is required. You'll serve as a leading change agent for your DMK, helping your team to navigate… more
- Oracle (Salt Lake City, UT)
- … agent -driven actions with existing automation systems (LARS, CI/CD, service health signals). Contribute to next-generation self-healing and autonomous operations ... (ST) and multi-tenant (MT) OAC instances. Expand automated coverage for service health, capacity, cluster availability, and network-related alarms. Enhance AI-driven… more
- Molina Healthcare (Orem, UT)
- …Lead pilots and proofs of concept demonstrating measurable improvements in self- service , first contact resolution (FCR), and customer satisfaction. **Operations, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- Rubrik (Salt Lake City, UT)
- …environment, takes pride in quality work product, and thrives in a customer - service -oriented role. This role will primarily focus on the administrative ... tools * Collaborate with other internal sales clients and cross -functional departments within Rubrik on behalf of Legal *...and/or IT businesses, with knowledge of SaaS and cloud-based service offerings a plus \#LI-Remote The minimum and maximum… more