- Zoom (St. Paul, MN)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (St. Paul, MN)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (St. Paul, MN)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (St. Paul, MN)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (St. Paul, MN)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (St. Paul, MN)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Maplewood, MN)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- EXOS (St. Paul, MN)
- Job Summary: We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations and create exceptional member experiences ... diverse stakeholders, and drive initiatives that enhance member satisfaction and retention . Responsibilities: + Oversee customer service teams across multiple… more
- Oracle (St. Paul, MN)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- PagerDuty (St. Paul, MN)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- NTT America, Inc. (St. Paul, MN)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (St. Paul, MN)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (St. Paul, MN)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (St. Paul, MN)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (St. Paul, MN)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Capital One (St. Paul, MN)
- …market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals. + Ensure that all ... Market Leader, Customer Growth - Business Cards & Payments (TX,...and day-to-day leadership of the team. This role will lead a team of sellers within a specific geographic… more
- Oracle (St. Paul, MN)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- MSC Industrial Supply Co. (Minneapolis, MN)
- …team in delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. **DUTIES AND RESPONSIBILITIES** + ... and develop a team of Market Development Consultants, building capabilities in customer engagement, account growth, and solution selling. + Build and strengthen… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …of Minnesota is seeking a strategic, data-driven Senior Marketing Strategist to lead and execute high-impact marketing initiatives for our Medicare line of business. ... projects from concept to launch. Your ability to influence cross-functional teams, drive lead generation, and measure ROI will be critical to success. This role also… more
- SHI (St. Paul, MN)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more