- Conduent (VT)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Humana (Montpelier, VT)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing mission-critical suppliers that support… more
- Conduent (VT)
- …old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete a background ... be part of a culture where individuality is noticed and valued every day. ** Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in… more
- Sharecare (Montpelier, VT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Sharecare (Montpelier, VT)
- …college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum ... caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver… more
- CenterWell (Montpelier, VT)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... Guides proactive determination of patients' needs in order to provide stellar customer service leading to re-engaging former patients. + Ensures team effectively… more
- The Hartford (VT)
- …included). + 2+ years of recent Property & Casualty or Personal Lines experience. + Call center experience valued. + Strong sales acumen with the ability to ... while delivering timely outcomes to customers. + Operate with a customer -focused approach, delivering excellent service and providing insurance solutions tailored to… more
- Cardinal Health (Montpelier, VT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Coinbase (Montpelier, VT)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...experience through technology and automation. * Background in global-scale customer support or contact center technology. *Nice… more
- Humana (Montpelier, VT)
- …of Medicare and duel-eligible members **Preferred Qualifications** + Bachelor's degree + Prior call center experience + Prior success in Medicare Product Sales ... is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is...10 Customer Success Agents to join the Customer Success Team working remote . Humana's … more
- Otsuka America Pharmaceutical Inc. (Montpelier, VT)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...thinker with a results-oriented mindset. + Experience working in remote or hybrid teams is a plus **Competencies** **Accountability… more
- Datavant (Montpelier, VT)
- …educational and life experiences to realize our bold vision for healthcare. This is a Remote role ( Call Center ) * Full-Time: Monday - Friday 8am-4:30pm EST ... * Comfortable working in a high-volume production environment. * Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status * Documenting information in multiple platforms using two… more
- Cognizant (Montpelier, VT)
- …collaboration tools, and endpoint security. + Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist. + Understanding of ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Concentrix (Montpelier, VT)
- …Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client's Enterprise Call Center + Define and write Epics, Features, and User ... + Work closely with Product Managers and stakeholders from the client's Enterprise Call Center and related platforms. + Engage with cross-functional teams to… more
- GovCIO (Montpelier, VT)
- …degree preferred. + Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience). + ... a clear and reassuring manner. This position is fully remote located within the continental United States. If you...metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores… more
- Otsuka America Pharmaceutical Inc. (Montpelier, VT)
- …information to customers in the field on a regular basis using the remote customer engagement platform. + Disseminate disease state and healthcare landscape ... customers in the field on a regular basis utilizing remote customer engagement platform. + Responsible for...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Cayuse Holdings (Montpelier, VT)
- …IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a ... Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_**… more
- Cayuse Holdings (Montpelier, VT)
- …IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a ... Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The… more
- Cayuse Holdings (Montpelier, VT)
- …- Here's What You Need** + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology ... Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The… more
- Concentrix (Montpelier, VT)
- …providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic ... consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence… more