- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Conduent (East Hartford, CT)
- …take this into consideration when applying._ Reporting to the Site Operations Manager, the ** Call Center Supervisor ** is responsible for the supervision of ... Call Center Staff. This person will work in collaboration with...policies and procedures when needed. + Serving as a Call Center SME (Service Matter Expert). +… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Baystate Health (Springfield, MA)
- …(pharmacists, technicians, and interns) and training across all shifts at Baystate Medical Center . The Supervisor will work with the front-line staff and use ... holes pose a risk/negative impact to supporting patient care needs. The Supervisor will participate in the pharmacy administrator on- call program rotation.… more
- State of Connecticut, Department of Administrative Services (Wethersfield, CT)
- …customers will call to obtain information. It is a fast-paced high volume call center that answers inbound calls and processes customer emails on all aspects ... Motor Vehicle Central Office Supervisor 1 Office/On-site Recruitment # 251210-5784CL-001 Location Wethersfield, CT Date Opened 12/15/2025 12:00:00 AM Salary $63,777… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …program for statewide emergency management and homeland security; + Serve as Operations Supervisor and oversee a 24/7 on- call staff responsible for supporting ... Emergency Management Program Supervisor Recruitment # 251209-0512AR-001 Location Middletown, CT Date...and Rescue Team; + Support the State Emergency Operations Center (SEOC). Please see EXAMPLES OF DUTIES section below… more
- Lowe's (East Hartford, CT)
- …responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's ... projects and relationship management of the third-party logistics operated Bulk Distribution Center . The Supervisor is responsible for resolving store claims,… more
- Baystate Health (Springfield, MA)
- …recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking Per Diem Clinical ... Operations Supervisor (formerly Administrative Supervisor ) at BMC to...power to make broader decisions and collaborate with the Administrator-On- Call (AOC), even accessing additional resources as needed. This… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- Baystate Health (Springfield, MA)
- …$106,059.00 - $121,908.00 - $144,206.00 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide ... top 50 cardiovascular hospital by Watson Health **LOCATION** : + Baystate Medical Center + Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …- Maximum $20.38 - $23.43 - $27.53 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide range ... so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and...needed. Troubleshoot equipment issues in order to repair or call for a repair. **4)** Take calls and handle… more
- State of Connecticut, Department of Administrative Services (Colchester, CT)
- …or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require ... this class is accountable for acting as a working supervisor for an assigned group of Transportation Maintainers and/or...detection, levels of signals, and priority. + Experience with Call Before You Dig (CBYD) system and priority. +… more