- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Conduent (East Hartford, CT)
- …staff are meeting contract requirements as they relate to call handling, customer service , and accuracy. Qualified candidates will bring forward innovative ... when applying._ Reporting to the Site Operations Manager, the **Call Center Supervisor ** is responsible for the supervision of Call Center Staff. This person… more
- CVS Health (Manchester, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... heart, each and every day. **Position Summary** The Shift Supervisor Trainee role is an entry-level, short-term role that...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- Cintas (Hartford, CT)
- **Requisition Number:** 216780 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Eversource Energy (Windsor, CT)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- TD Bank (West Hartford, CT)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet...frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in… more
- Lowe's (East Hartford, CT)
- …damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, ... What You Will Do The BDC Support Supervisor is the subject matter expert and is...provide feedback to Network Optimization Development Managers. *Demonstrate excellent customer service : Handle escalated inquiries from the… more
- Baystate Health (Springfield, MA)
- …Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management , and customer service skills. * Leads employee ... huddles * Serve as a resource and mentor to staff regarding de-escalation, customer service , and enforcement of security procedures. * Monitor security systems… more
- Eversource Energy (East Berlin, CT)
- …response and managed EV charging programs; responsibilities include vendor and customer contract management , budgeting, reporting, forecasting, enrollment & ... with the third day set by the employee and supervisor based on department needs\. These guidelines apply to...customer engagement, dispatch for demand response events, data management & analysis\. + Work closely with vendors for… more
- Sherwood Lumber Company (Palmer, MA)
- …team adhere to company rules and work ethics. + Collaborate with sales and customer service teams to resolve delivery or product issues quickly and ... Salary Range: 26 To 31.25 (USD) Hourly JOB TITLE: Operations Supervisor EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: Operations REPORTS TO: Operation Manager… more
- Burlington (Newington, CT)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Brink's (New Britain, CT)
- …and process redesign to drive continuous improvement * Maintain and provide quality customer service * Secure inventories by executing controls and ensuring ... is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our...employees. We have a challenging opportunity for a Route Supervisor . Job Summary: The Route Supervisor is… more
- Trinity Health (West Hartford, CT)
- …manner. + Identifies office inefficiencies and proposes solutions. + Responsible for customer service and productivity standards within the assigned practices. ... **What you will do:** Under the leadership of the Service Line Executive Director, the Practice Supervisor ...Line Director in all hiring decisions and employee performance management . + Ensures all equipment is maintained and inventories… more
- MetLife (Bloomfield, CT)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Highmark Health (Hartford, CT)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Eversource Energy (East Berlin, CT)
- …of direction\. + Collaborate with Clients, vendors, industry consultants, and senior management to define acceptable service levels + Integrate activities with ... O\-1, etc\.\)\. **Our Team:** We have an exciting opportunity for an IT Supervisor \- Application Development\. This critical role is responsible for leading the… more
- CVS Health (Hartford, CT)
- …both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service ... do it all with heart, each and every day. **Position Summary** As a Supervisor for the Enteral Accounts Receivable (A/R) department, you will be responsible for… more
- Ryder System (Hartford, CT)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- VF Corporation (Farmington, CT)
- …customer base + Ability and desire to provide a highly engaging customer experience through individual service , conversation and relationship building + ... ** Supervisor ** As a Supervisor , you will...a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and… more