- Amentum (Washington, DC)
- Amentum is seeking a ** Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team ... mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software and hardware troubleshooting… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for ... by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the...a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk … more
- Pearson (Washington, DC)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and helpful attitude,… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** The Data Center IT Infrastructure Technician supports client requests within their space in NTT ... data centers. The Data Center IT Infrastructure Technician is expected to...Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal… more
- General Dynamics Information Technology (Tysons Corner, VA)
- …+ Assist with configuring, maintaining, and monitoring the Operations Center IT infrastructure for a 24x7 mission critical Support and Operations team ... opportunity to make a personal impact as a Operations Center (OC) IT Systems Administrator supporting customer...and tomorrow is smarter. Our work depends on OC IT Systems Administrator joining our team to support… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service ... Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- ManTech (Mclean, VA)
- … Support Center (LSC) Lead** to lead a team of IT support professionals responsible for incident response, deskside service, and project management ... a working lead supporting the customer as an Enterprise IT Support Officer (EITSO) as well. You...and downtime procedures and is typically located within a call center . Collaborates with network services, software… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- Amazon (Sterling, VA)
- …people in a technical environment. - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment that operates ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Goodwin Living (Bailey's Crossroads, VA)
- …offering myriad opportunities, from on-the-job training to mentorship programs and financial support , to help you reach your full potential. + Valuing Our Team ... and family! + Free Meals, Access to a Fitness Center , Pool, and More About Goodwin Living At Goodwin...Alexandria, Virginia, we are driven by our mission: to support , honor and uplift the lives of older adults… more
- CoreSite (Reston, VA)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... The Data Center Technician III assists in the operational integrity,...cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities… more
- GovCIO (Camp Springs, MD)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for… more
- NTT America Solutions, Inc. (Gainesville, VA)
- …to work outside normal business hours, including weekends, late nights, holidays and on- call support . + Ability to communicate effectively with verbal, visual ... where you can grow, belong and thrive. **Your day at NTT DATA** The Data Center Technician Apprentice is an entry level position that will work closely with Data … more
- Amazon (Herndon, VA)
- …up to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Role may support more than one location/site. Physical ... You would work with teams of front-line responders who support the operations of some of the world's most...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** IT Project Lead SME- TS/SCI Required** **Category:** Architecture **Main location:** United States, District of Columbia, Washington **Position ID:** J0125-0062 ... IS REQUIRED CGI Federal is currently looking for an IT Project Lead SME with active Top-Secret clearance to... Project Lead SME with active Top-Secret clearance to support a large project for a federal government client.… more
- CACI International (Chantilly, VA)
- …and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred Degree or equivalent work experience Experience ... of Travel: None * * * The Integrated Service Center Account Manager will provide front line support...procedures, incident management, communication skills, and an understanding of IT service management processes. They must be able to… more
- Georgetown Univerisity (Washington, DC)
- …and outputs for select meetings at the request of the Program Directors and Center team members. + Support the Program Directors in tracking, brainstorming, and ... laws are made. The Operations & Program Coordinator will support the full range of activities and operations in...the full range of activities and operations in the Center on National Security at Georgetown Law, including supporting… more
- Amazon (Sterling, VA)
- …to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring ... You would work with teams of front-line responders who support the operations of some of the world's most...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- Exelon (Washington, DC)
- … IT Systems Administrator will be expected to provide technical expertise to support delivery and maintenance of IT solutions supporting Exelon. Must have the ... Bachelors Degree Computer Science or related field and 2-5 years relevant experience IT infrastructure support , application support , cloud computing cloud… more
- CACI International (Chantilly, VA)
- …service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred + Ability to work rotating shift-work + ... procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master...**Job duties include:** + Supporting a 24x7 world-class service center + Provides first level support for… more