- TekSynap (Fort Belvoir, VA)
- …Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self- service actions (currently using ... Management of staff schedules to provide on-site support at DTRA HQ, Fort Belvoir VA from 0600-1800 Monday-Friday +...Remedy) + Remote access configuration and support for DTRA users and external customers as required (supporting telework,… more