- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Cayuse Holdings (Washington, DC)
- …the first time. **Responsibilities** + Manage and lead a team of IT helpdesk technicians, providing guidance, coaching, and support to ensure high performance and ... including hardware, software licenses, and peripherals. + Prioritize and assign helpdesk tickets, ensuring timely resolution of technical issues and adherence to… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist, who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk Support ... with occasional travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist, you will: + Provide comprehensive IT Help Desk support,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... and inclusion in the workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in NW Washington DC +… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity supporting ... ordering, processing and assignment of account tokens. + All other facets of helpdesk support as required. **Qualifications** To be successful in this role, you will… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety… more
- Leidos (Ashburn, VA)
- …in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + Must currently possess an active Top Secret ... clearance + ITIL v.4 certification + Solid experience with ServiceNow + Proficient with Microsoft Windows 10 and 11 servers + Knowledge of hardware troubleshooting techniques + Experience with Remote Desktop Protocol (RDP) + Solid MS Office Suite skills… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- ICF (Washington, DC)
- …ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to ... OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk operations, generate report, and… more
- Distributed Solutions Inc. (Reston, VA)
- …members and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk ... hands-on team lead will assist with the standardization of helpdesk services and procedures along with streamlining any discovered...a key role in the continued development of the Helpdesk team Job Requirements: + Develop and maintain a… more
- IT Concepts (Vienna, VA)
- …across both onsite and remote locations. This hybrid onsite role includes helpdesk support, IT systems administration, and strategic planning to enhance our ... move equipment weighing up to 30 pounds. + Minimum of 2 years in a helpdesk or technical support role. + Strong communication skills, both written and verbal, with… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …system access, and performs regular security assessments. In addition to providing helpdesk support and system maintenance, you will troubleshoot and resolve IT ... in working with high volume of access request. + Experience in supporting helpdesk questions regarding access and security. + Experience with and ability to assist… more
- Distributed Solutions Inc. (Reston, VA)
- …members and clients understand issues, opportunities, and proposed solutions. The Helpdesk Technician is responsible for providing professional and efficient ... helpdesk support. A strong customer service mindset is the key to succeeding in this role. Job Requirements: + Develop and maintain a fundamental understanding of… more
- SAIC (Arlington, VA)
- …Base Anacostia-Bolling, DC** . Responsibilities include: + Supporting the following helpdesk activities: + Establish, update, and track phone calls, emails, and ... all helpdesk inquiries to document trouble calls and requests. Document individual trouble calls, requests, and resolution. + Provide information, updates, and… more