- TruGreen (Gaithersburg, MD)
- …Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause ... value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven...& Working Conditions** The physical demands described here are representative of those that must be met by an… more
- Suburban Propane (Rockville, MD)
- **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer ... and new customer acquisition. As a Customer Service Representative , you will serve as a main point of...main point of contact for our customers by handling inbound and outbound sales and service related calls and… more
- Akina Pharmacy (Sterling, VA)
- …let's build a healthier, happier community . Position Summary The Customer Service Representative (CSR) is a vital member of the Akina Pharmacy team, dedicated to ... experience. This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient...Hold Time (<30 seconds) + Call Quality + Customer Retention Indicator (+85%) + Abandoned Calls (<5%) If you… more
- Ryder System (Beltsville, MD)
- …by **SDC EXEC** , Reader's Choice Excellence Awards by ** Inbound Logistics** , & Top Women to Watch in Transportation ... for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customersSCOPE OF… more
- Lithia & Driveway (Loudoun County, VA)
- …customer satisfaction and retention . What will you be doing? + Answering inbound phone calls, and tend to customer needs + Scheduling and setting appointments ... than ever, and we need an additional Service BDC Representative for our Service Department to help us keep...vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an… more
- Ryder System (Manassas, VA)
- …by **SDC EXEC** , Reader's Choice Excellence Awards by ** Inbound Logistics** , & Top Women to Watch in Transportation ... the shop management process and assist in cost savings, customer retention , and metric-based initiatives. This requires the incumbent to work cross-functionally… more