- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager ... willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests are resolved in accordance with defined AITP SLA targets. Duties and Responsibilities: + Monitor queues and reallocate tickets to meet response time… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for ... GENESIS issues. + Responsible for constant monitoring of the queue to ensure adequate coverage and maintain the required...a minimum of 2 years serving as a project manager . + Must have a minimum of 3 years'… more
- IHG (Washington, DC)
- …and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue monitoring, SLA ticket ... create a perfect atmosphere for guests and locals alike. **About the Manager of IT Services position** The Manager IT Services is a leader of a global team of… more
- TekSynap (Washington, DC)
- …Desktop Support Services, Performance and Quality Assurance in Ticketing Queue Management, Service Desk, Change Management and Communications, Training, Technical ... certification highly desired **Overview** We are seeking an Operations Manager to join our team supporting DOS Evolve in...(POC) who shall work closely with the IDIQ Program Manager , Task Order Program Manager (TOPM), and… more
- CACI International (Arlington, VA)
- Information Technology Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... **The Opportunity:** CACI is seeking an experienced IT Operations Manager to lead technical operations of a key US...resolve issues and outages + Monitor operations support ticket queue to promote rapid response with internal and external… more
- Amazon (Chantilly, VA)
- …tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources ... technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and… more
- Amazon (Alexandria, VA)
- …clearance with polygraph. Key job responsibilities As a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a ... trouble tickets to data center technicians and operators * Routinely review ticket queue for large events and address accordingly * Guide, train, and educate data… more
- Dataprise (Rockville, MD)
- About the Role: The Account Manager is a crucial role responsible for managing the relationship between Dataprise and its customers and prospects, developing and ... departments to facilitate customer need fulfillment. + Perform daily opportunity queue management to ensure compliance with company business development projection… more
- Amazon (Sterling, VA)
- …effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act ... as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events… more
- Xcelerate Solutions (Washington, DC)
- …eQip applications. + Communicate with Federal staff regarding current applications in queue . + Work closely with Security Assistant II with caseload. + Update ... account + Work with various databases- CVS, PIPS, Security Manager Level II: + Determines the need for the...ran by other agencies. + Work in the ISR queue and process emails + Monitor and respond to… more
- JPMorgan Chase (Oakton, VA)
- …Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager , branch employees and One Chase colleagues to ensure customer financial ... customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch. A typical day consists of… more
- Koniag Government Services (Vienna, VA)
- …via email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **Kadiak LLC,** ... + Providing answers to general IT-related questions. + Managing the customer's ticketing queue . + Tier 1-2 troubleshooting. + Solving issues such as password resets,… more
- Signet Jewelers (Fairfax, VA)
- …in by taking ownership and control of the day to day customer traffic, line queue , and administrative duties of the store and to achieve and maintain the highest ... Training - Associate Training System, Management Training System, District Manager in Training, career development and more* Merchandise discounts* Incentive… more
- Signet Jewelers (Fairfax, VA)
- …in by taking ownership and control of the day to day customer traffic, line queue , and administrative duties of the store and to achieve and maintain the highest ... position * Training - Associate Training System, Management Training System, District Manager in Training, career development and more * Merchandise discounts *… more
- Lumen (Herndon, VA)
- …material flow. Ability to operate as the backup to the warehouse manager when absent. Maintain established productivity standards utilizing metrics to monitor ... shipments or freight carriers LTL shipments. This requires continuously monitoring queue in the system, and occasionally working exceptions through the process.… more
- General Dynamics Information Technology (Herndon, VA)
- …Information Systems Security Professional (CISSP) - ISC(2), Certified Information Security Manager (CISM) - ISACA **Experience:** 8 + years of related experience ... + Monitor, track, and update status of systems in the assessment queue + Coordinate technical security assessments of computing environments and systems to… more
- SAP (Herndon, VA)
- …not offer Visa sponsorships for this role.** **All internals must have manager 's approval to transfer.** **Brief Description:** The primary responsibilities of this ... and 24x7 support activities as required + Taking ownership for the incoming queue to ensure fulfillment of customers' SLAs and other contractual KPIs when required… more
- VetsEZ (Washington, DC)
- …deployment scripts using tools like Terraform, CloudFormation, Azure Resource Manager (ARM), PowerShell templates to automate provisioning and deployment of ... understanding of core Azure services like Compute (Virtual Machines), Storage (Blob, Queue , Disk), Networking (VNETs, NSGs), Azure Active Directory (AD), and Azure… more
- Nelnet (Washington, DC)
- …Implementation Checklist. 5. Work with other Operational departments (eg Account Manager ) to ensure smooth transition from Implementation. 6. Establish/maintain a ... of new or existing products. 9. Provide phone support for a dedicated VAS phone queue and back-up for all areas of FACTS as needed. 11. Manage project tracking,… more
- Marriott (Bethesda, MD)
- …Current information security certification such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) + ... of developed security monitoring content. + Service operational requests in queue such as analytics content performance tuning, filtering, search refinement, parsing… more