• Service Desk Analyst

    CAI (Richmond, VA)
    …Number** R4097 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... service needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1… more
    CAI (11/01/24)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT ... is currently pending funding. Our work depends on **Help Desk Analyst Tier I** joining our IT...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
    General Dynamics Information Technology (10/25/24)
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  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    **Description** SAIC is seeking a **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... changes to their system and settings by navigating around application menus, or may be required to remote into...computer to fix an issue. In other cases, the service desk analyst walks the… more
    SAIC (10/19/24)
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  • Help Desk Analyst

    CACI International (Arlington, VA)
    Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
    CACI International (10/17/24)
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  • Functional Business Analyst - Help…

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... **Employment Type:** Full Time **Position Description:** Seeking an experienced business systems analyst with strong customer service skills to provide support… more
    CGI Technologies and Solutions, Inc. (11/02/24)
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  • ServiceNow Help Desk Analyst with…

    ICF (Reston, VA)
    …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to support upcoming needs ... this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within...RITM queues to ensure timely responses and compliance with Service Level Agreements (SLAs). + Perform follow-ups on resolved… more
    ICF (10/31/24)
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  • Application Analyst II

    HCA Healthcare (Richmond, VA)
    …initiatives + Provides support by working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned ... **Introduction** Do you have the career opportunities as an Application Analyst II you want with your...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
    HCA Healthcare (10/17/24)
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  • Senior Business Process Analyst

    American Institutes for Research (Arlington, VA)
    …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... experience. + Prior experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information technologies and cloud-based… more
    American Institutes for Research (09/20/24)
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  • Senior Incident Response Analyst

    Axxum Technologies (Mclean, VA)
    Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities...review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer,… more
    Axxum Technologies (08/08/24)
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  • IM/KM Analsyt (Business Process Analyst 3)

    Huntington Ingalls Industries (Suffolk, VA)
    …to our military customers, we design, develop and operate systems that bring together service members from across the globe to help you train like you fight, because ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
    Huntington Ingalls Industries (09/13/24)
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  • Customer Service Operations Analyst

    Public Consulting Group (Richmond, VA)
    …public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large ... K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a… more
    Public Consulting Group (10/08/24)
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  • Enterprise Support Analyst

    ISC2 (Alexandria, VA)
    service improvement efforts, updates to documentation and the development of Service Desk support processes. + Provide technical support for special events ... a rapport and build trust with stakeholders over time by delivering high-quality service outcomes. The Enterprise Support Analyst must also understand and work… more
    ISC2 (11/02/24)
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  • Bilingual (Spanish) Business Process…

    Serco (VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... make a difference every day?Serco is seeking a detail-oriented Bilingual Business Process Analyst II to join our talented, dynamic product team to perform data… more
    Serco (10/30/24)
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  • Technical Planning Analyst

    Serco (Crystal City, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... F-35 program, to include development, production, and sustainment. Our Technical Planning Analyst , located in Crystal City, Arlington, VA, supports the F-35 JPO… more
    Serco (10/10/24)
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  • Network/Telecommunications Analyst II

    Fairfax County Sheriff's Office (Fairfax, VA)
    Network/Telecommunications Analyst II Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4581813) Apply  Network/Telecommunications ... court protocols for digital evidence preservation. Supports Circuit Court IT help desk , and day-to-day network and desktop support operations. Support also includes… more
    Fairfax County Sheriff's Office (10/29/24)
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  • Enterprise Monitoring Analyst

    CACI International (Springfield, VA)
    …use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...Responsibilities:** + Maintains system awareness, collaborating with the Integrated Service Center (ISC) Enterprise COMM NOC, external agencies/customers, and… more
    CACI International (08/16/24)
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  • IT Analyst Lead

    Trace Systems Inc (Portsmouth, VA)
    …etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application ) + Knowledge and ... Overview: Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities:...to our growing Enterprise Services Group. As the IT Analyst Lead, you will be part of a dynamic… more
    Trace Systems Inc (09/19/24)
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  • Systems Analyst (Entry Level)

    Serco (Arlington, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... **Position Description** Are you looking for an entry-level Systems Analyst opportunity where you can make a difference every...take the next step of your career path,submit your application today! In compliance with the District of Columbia's… more
    Serco (11/01/24)
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  • Accounting Systems Analyst

    Serco (Arlington, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... Federal Civilian, and commercial customers as required. The Accounting Systems Analyst shall support AFRCO senior Financial Management personnel as an accounting… more
    Serco (10/30/24)
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  • Contracts Cost Analyst

    Serco (Crystal City, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... contingent upon your ability to maintain your TopSecret/SCI level Clearance.** The Analyst shall assist Contracting Officers with cost objectives and ensuring they… more
    Serco (10/09/24)
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