- Conduent (VA)
- **Benefits Call Center Representative II (Remote)** **$15 While in Training** **$16 after completing training successfully.** **Equipment Provided** ... hrs. a week) + Career Growth Opportunities + Basic understanding of a call center environment in a customer service role and quality monitoring processes. **Full… more
- Trustmark (Richmond, VA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Mass Markets (VA)
- POSITION OVERVIEW Job Title:Licensed Life and Health Call Center Representative Job Type:Full-Time Location:Virginia MCI is a leading Business Process ... industry. We are seeking a Licensed Life and Health Call Center Representative who will...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Elevance Health (Richmond, VA)
- …in someone's life and help make healthcare easy, apply today! We are an inbound call center that handles dental only with a majority of our calls coming ... **Title: Customer Care Representative I, II , III** **Location:** This is a remote position. The ideal candidate will live within 50 miles of one of our Elevance… more
- Bank of America (Richmond, VA)
- Client Services Representative II - 2nd Shift - CC Premier Priority - Richmond Richmond, Virginia **Job Description:** At Bank of America, we are guided by a ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- CoreSite (Reston, VA)
- The Data Center Technician II assists in the operational integrity, security, and regulatory compliance of the data center . The technician is to have a basic ... knowledge of the fundamentals of telecommunications and data center operating procedures. He or she will acquire job...ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the… more
- Conduent (VA)
- **Remote Call Center Customer Service Representative ** **Medicaid Member Support - Tier 1** **For The State of Kentucky** **_You must Reside in Kentucky to ... so you'll be able to thrive both personally and professionally. **About the Role** Call center representatives answer multiple call types focused on… more
- Mass Markets (VA)
- …$16.10 / hour POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Vaco (Richmond, VA)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- CARMAX (Richmond, VA)
- …and respond with the appropriate level of urgency + Participate in a 24x7 on- call rotation as scheduled, and the ability to perform after hours support as needed ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call...(1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …all audio recordings, Computer Aided Dispatch (CAD) information and local public safety call records. Ensures storage of records and complies with legal standards to ... information on the specific event as well as being the agency representative for most judicial cases. Illustrative Duties (The illustrative duties listed in… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …agency and we are searching for new team members. DPSC is the largest 9-1-1 Center in the Commonwealth of Virginia, one of the ten largest in the United States, ... have the opportunity to advance to the higher PSC II and PSC III skill sets. From their training,...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- VHC Health (Arlington, VA)
- …our level of patient care and provider resources. VHC Health is a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses ... Credentialing Center . The Leapfrog Group has awarded the hospital with...Requirements: Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing… more
- VHC Health (Arlington, VA)
- …Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Facility by the American ... Nurses Credentialing Center . We are proud to announce that the Leapfrog...Patient Care: The work environment characteristics described here are representative of those an employee may encounter while performing… more