- Mass Markets (VA)
- POSITION OVERVIEW Job Title:Licensed Life and Health Call Center Representative Job Type:Full-Time Location:Virginia MCI is a leading Business Process ... industry. We are seeking a Licensed Life and Health Call Center Representative who will...retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and… more
- Mass Markets (VA)
- …$16.10 / hour POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call...issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Elevance Health (Richmond, VA)
- …this role are expected to be able to work in a fast paced, high volume call center environment. + Associates should be able to multi-task and work independently. ... **Customer Care Representative I** **Location:** Remote, within 50 miles of...written correspondence regarding insurance benefits, provider contracts, eligibility and claims . + Analyzes problems and provides information/solutions. + Operates… more
- Elevance Health (Richmond, VA)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Title: Utilization Management Representative I** **Location:** This position will work a...impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides… more
- CAI (Richmond, VA)
- …including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of… more
- University of Virginia (Charlottesville, VA)
- …patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism. The ... from insurance companies. They are responsible of ensuring all claims billed are in compliance with all federal and...to meet the CBO Revenue Cycle performance metrics & representative Facility specific goals. They will also research and… more
- Sutherland Global Services (Richmond, VA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...Deck" approach **Duties & Responsibilities;** + Assist providers with claims and claims investigations + Status Inquiries… more
- TEKsystems (Richmond, VA)
- …the patients per the program specifications. Necessary Skills and Strengths: Insurance Claim | Call Center | Insurance Verification | Health Care | Medical | ... | Healthcare Industry | Medicare | Medicaid | Medical Claims Core Experience: + Major medical experience + Specialty...years healthcare NEEDED + Insurance benefits verification support + Call center previous experience - 1 year… more
- Elevance Health (Roanoke, VA)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Title: Utilization Management Representative I** **Location:** This position will work a...impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides… more