- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Amazon (Herndon, VA)
- …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
- Amazon (Herndon, VA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of business development,… more
- Leidos (VA)
- …loan processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience + **Must ... **FHA Customer Service Specialists** with Mortgage Origination experience to join our Contact Center...+ Bilingual (Spanish & English), verbal and written. + Contact Center experience (Omnichannel) **Come… more
- US Bank (Richmond, VA)
- …of merchant as appropriate, within established limits. We are currently seeking candidates with customer contact center experience . Schedule: The below ... or equivalent - Typically at least six months of customer service experience Preferred Skills/ Experience ...and verbal communication skills - At least 12 months experience working in a contact center… more
- Modivcare (VA)
- …Degree (GED) + 0-2 years of related experience + 6+ months contact center experience OR customer service experience + Strong organization skills, ... looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in...positive impact on members' lives by being a first contact for questions about our service offerings. As a… more
- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- KSA Integration LLC (Stafford County, VA)
- …daily operations of the Customer Service Representatives (CSRs) within the contact center . This includes ensuring adherence to schedules, compliance with ... government contractor that has built a reputation on focused customer service, on-time performance, and continuous improvement. To demonstrate...4 years of experience in a call center / contact center environment. + 2… more
- HomeSafe Alliance (Arlington, VA)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...new products and services, and ensure best in class customer experience . In addition to being the… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in ... everything we do for our patients. As a Contact Center team member at UVA Health,...Graduate or Equivalent Experience : 1 year of customer service or call center preferred Licensure:… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Virginia (Charlottesville, VA)
- This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound and outbound calls in a timely manner: always identifying ... Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team...(AVS) to patients. Provides school/work excuses as appropriate. + Customer Service & Patient Experience : + Serves… more
- Conduent (VA)
- …is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment ... related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.… more
- Dominion Energy (Richmond, VA)
- … customer service environment. **Required Knowledge, Skills, Abilities & Experience ** + **Monitor Contact Intelligence Emails:** Oversee the distribution ... Intern - Customer Contact Operations, Vendor and Technology...variety of tasks to ensure smooth operations in our contact center , including monitoring Contact … more
- Nordstrom (Mclean, VA)
- Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of ... transactions through a seamless and friendly experience + Demonstrate expertise in all technologies used in...Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and… more
- Citizens (Glen Allen, VA)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + Work at home experience ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- HCA Healthcare (Richmond, VA)
- …Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie ... functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a...ED and acute hospital experience . + Call Center /Transfer Center experience (preferred) +… more