- Deloitte (Richmond, VA)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our ... Customer & Marketing Offering Portfolio integrates the differentiated ...Do: + Oversee the creation of innovative and transformative Experience Management solutions that address the needs of State… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- Amazon (Arlington, VA)
- …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement,...analytical field experience - 6+ years of experience in a Senior CX role, program manager… more
- Amazon (Arlington, VA)
- …& Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Confluent (Richmond, VA)
- … Customer Success or Customer Support systems + Experience in Customer Success, Customer Experience , or Support Operations **Come As You Are** At ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...You Will Bring:** + 8+ years of Program Management experience + Strong project management and cross-functional collaboration skills… more
- Amazon (Arlington, VA)
- …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
- FranklinCovey (Richmond, VA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- Amazon (Herndon, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our...you from applying. Basic Qualifications - 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 2+ years of customer -facing experience delivering technology enabled transformations * Served in DoD… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... customer 's mission? Amazon Web Services is seeking a Customer Solutions Manager to support our Intelligence...Herndon, VA, USA Basic Qualifications - 5+ years of experience driving customer initiatives including 3+ years… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- FranklinCovey (Richmond, VA)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Walmart (Roanoke, VA)
- …correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience . Assists store manager in driving the ... feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the… more
- ArcBest (Richmond, VA)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 5+ years of customer -facing experience delivering technology enabled transformations - Experience … more
- Amazon (Arlington, VA)
- …join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager . This role will focus on ... operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is...designers, product managers, and engineers to understand opportunities and customer connections for the Systems Manager product… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Amazon (Arlington, VA)
- …The AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... leaders in a 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program helps create and cultivate these long-term… more