- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Capital One (Mclean, VA)
- …(Remote-Eligible) We are looking for a Price Comparison Customer Experience Product Manager to join our growing team in Capital One Shopping. If you have ... (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager , Shopping...the norm and do what is right for the team + Proficiency in handling large data files using… more
- Michaels (Suffolk, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - VA BCH-SUFFOLK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (VA)
- …with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - VA BCH-CHESAPEAKE/CROSSWAYS, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Michaels (Waynesboro, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - WAYNESBORO, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Whole Foods Market (Virginia Beach, VA)
- …to all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... the planet. In this role, you will support the Team Leader in leading and executing the Customer...labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to… more
- Amazon (Herndon, VA)
- …web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future...in their strategy. * Lead a meeting with your Customer and internal Amazon team members to… more
- Under Armour, Inc. (Richmond, VA)
- …**Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads a centralized quality assurance team including 2-3 Quality ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the… more
- Wilson Language Training (Richmond, VA)
- Customer Success Manager **Department:** Customer Experience ...is looking to hire a Customer Success Manager (CSM) to join?our team . The CSM ... customer and business goals are met. The Customer Success Manager is responsible for?ensuring customers...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Rocket Software (Richmond, VA)
- …for ensuring that the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager leads their team ... + Work with the Senior Manager of Customer Solutions Engineering Content Team to set...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure ... 8 (12080), United States of America, Richmond, Virginia Senior Manager , Product Management, Customer Services and Strategy...standards are met! We're looking for an experienced product manager to join our team to help… more
- Capital One (Richmond, VA)
- … team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... (12071), United States of America, Richmond, Virginia Principal Process Manager - US Card Customer Resiliency (Hybrid)...Customer Resiliency, you will be part of a team that drives ~$500MM in annual revenue for Capital… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...other. You will interface with partner and cross-functional teams, customer team members, and pre/post sales to… more
- Amazon (Arlington, VA)
- Description Customer Behavior Analytics (CBA) Finance seeks a Finance Manager to support CBA tools that inform financial decisions across our marketing ... and value the impact of changes made across Amazon customer experiences. The Finance Manager will partner...thus how Amazon customers see, use, and value their experience . The CBA Finance team works as… more
- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Manager , Product Management - Mainstreet Customer Management **Come work at the intersection ... to ML-driven marketing, and we are seeking a Product Manager to continue pushing that agenda forward for MSCM...Customer Management is part of the Segments Product team , which has excellent opportunities for networking, career development,… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston, VA 20190...and execute Brown Bag Sessions and training to program team members in respective customer support service ... Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Manager to serve as a... with a master's degree required for consideration. + Experience providing IT or Software Application related customer… more
- Capital One (Mclean, VA)
- …1 (19052), United States of America, McLean, Virginia Product Design Lead, Senior Manager (Card Segments Customer Management) We are currently seeking a Product ... Design Leader to lead our Card Segments Customer Management design team . More than 60...and design strategy + At least 6 years of experience leading a team and managing direct… more
- Amazon (Arlington, VA)
- …The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (Herndon, VA)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... success for the Customer . Our team collaborates across the entire...a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness,… more