- Piedmont Airlines (Roanoke, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- AAA Mid Atlantic (Manassas, VA)
- …years of travel sales experience required + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in ... AAA Travel Agent Opportunity - Experience Required! Are you an...growing your client base through new business referrals. + Cross -Selling: Leverage your travel expertise to cross -sell… more
- AAA Mid Atlantic (Roanoke, VA)
- …years of travel sales experience required; + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in ... AAA Travel Agent Opportunity - Experience Required! Are you an...growing your client base through new business referrals. + Cross -Selling: Leverage your travel expertise to cross -sell… more
- Nordstrom (Mclean, VA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Under Armour, Inc. (Richmond, VA)
- …results. **Qualifications** * Strong interpersonal skills to build relationships both within Customer Service and with cross -functional partners. * Ability ... Quality Assurance Manager- Customer Service **Quality Assurance Manager- Customer...to identify trends, successes, and opportunities for improvement, at agent , team and center level. * Passion for driving… more
- Capital One (Richmond, VA)
- …if the agent servicing platform _instantly_ surfaced the correct workflow for an agent to solve the customer 's needs? Being able to access and confidently ... data in real-time is necessary for intuitive and easy customer and agent experiences. Our teams enable...the opportunity to help with vision, strategy, and lead cross -functional teams to deliver on this vision. This role… more
- Steampunk (Mclean, VA)
- …agile working environments + 4+ years of experience in human centered design, service design, and/or customer experience design + Current portfolio demonstrating ... **Overview** **Overview** Be an agent of change on a team committed to...achieving client-focused, mission-driven excellence. Steampunk is looking for a Service Designer with an appetite for taking on new… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** **,** you willbe responsible forguiding government clients… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the… more
- SAIC (Chantilly, VA)
- …without direct leadership oversight and/or participation + Serve as primary customer interface and advocate, affording cross -functional technical and ... changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as… more
- Steampunk (Mclean, VA)
- …work experience + 3+ years of experience in human centered design, facilitation, service design, or customer experience + Thorough knowledge and demonstrated ... **Overview** As a Steampunk ** Service Designer** , you will be responsible forguiding...experience + UX/UI experience + Experience working on a cross -functional Salesforce implementation team + Experience working within an… more
- Capital One (Richmond, VA)
- …part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate ... the technology and processes deliver breakthrough business results and radically transform customer service . Capital One experiences more than $3B in attempted… more
- Capital One (Richmond, VA)
- …part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate ... the technology and processes deliver breakthrough business results and radically transform customer service . Capital One receives over 7 million claims annually… more
- Capital One (Mclean, VA)
- …being met and advocates for evolving approach + You will influence cross -organizational stakeholders to align on the right customer -focused solutions **Business ... goal is to ensure that regardless of how a customer wants to pay, our cards are the most...Network Partnerships, network token core services, and Emerging Payments Agent and Fraud experiences. You will lead a team… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... accessibilitytesting. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Insight Global (Arlington, VA)
- …performing a PKI Audit -Excellent Documentation and Organizational skills -Excellent customer service skills -Experience using the Registration Practice ... Agency (DISA) for classified networks. Manages the Registration Authority/Trusted Agent (RA/TA) processes, roles, and responsibilities throughout the enterprise… more
- Steampunk (Mclean, VA)
- …organizing or facilitating trainings, meetings, or other events + Demonstrated customer service skills + A collaborative, flexible, solution-oriented mindset ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to... Experience Design principles + Experience working on multi-disciplinary, cross -functional teams including Service Designer, UX and… more