- Piedmont Airlines (Lynchburg, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- AAA Mid Atlantic (Franklin, VA)
- …personal travel experience strongly preferred. + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking ... in sales? We're looking for an experienced, full-time Travel Agent to join our dynamic team at AAA. In...growing your client base through new business referrals. + Cross -Selling: Leverage your travel expertise to cross -sell… more
- Nordstrom (Springfield, VA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Omni Hotels (Hot Springs, VA)
- …be able to maintain a professional demeanor during the busy times. Qualifications + Customer service experience is highly preferred. + High school diploma or ... appointments, in accordance with Omni Hotel & Resorts Moments of Service . + Up-sell, cross -sell, and pre-sell services and products. + Communicate spa promotions… more
- Capital One (Richmond, VA)
- …part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers and associates. You will ... the technology and processes deliver breakthrough business results and radically transform customer service . As a **Manager, Operations Servicing Strategy on the… more
- Amazon (Arlington, VA)
- …extensive use of data collection and analysis to staff and plan for global customer support operations. The ideal candidate is a leader with demonstrated ability to ... communication skills and a strong track record of delivering results. Cross -team collaboration, project management, and executive presentation skills are essential.… more
- Steampunk (Mclean, VA)
- …Security Clearance + 6+ years of experience in human centered design, service design, and/or customer experience design + Current portfoliodemonstrating ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...makes for an excellent one. **Contributions** **Contributions** As a service designer, you will be responsible for guiding government… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** **,** you willbe responsible forguiding government clients… more
- ICF (Reston, VA)
- …Implementation Specialist - Human Resources + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - IT ... configuring, customizing, and implementing ServiceNow applications to meet specific client employee, customer , IT, and unique service requirements. You will be… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... leveraging departmental procedures, while meeting all internal and external service level agreements + Cross train on...year of Commercial Banking experience + 2+ year of customer service experience + 2+ years of… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... accessibilitytesting. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- DISH Network (Christiansburg, VA)
- …perform triage, fault isolation, and remediation of issues and incidents affecting customer service and experience; partner with Network Operations engineers to ... cause; partner with the internal team to execute on customer , agent , and enterprise communications while working...fault isolation and remediation of issues and incidents affecting customer service and experience; partner with Network… more
- Takeda Pharmaceuticals (Richmond, VA)
- …and allocated resources provided yielding maximum effectiveness and impact. + Act as an agent on behalf of assigned customer segment to educate home office ... confidence in Takeda's holistic approach to engagement, and assist with on-going service and support as needed. + Develops relationships with Executive Level,… more
- SAIC (Chantilly, VA)
- …without direct leadership oversight and/or participation + Serve as primary customer interface and advocate, affording cross -functional technical and ... changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as… more
- Amazon (Arlington, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new… more
- Prime Therapeutics (Richmond, VA)
- …+ Focuses on efficient processes and systems. + Acts as a change agent within the enterprise to ensure success of process improvement initiatives. + Oversees ... Coordinates reporting of actions to appropriate boards. + Facilitates cross -operational initiatives, including Accreditation- and Certification-related initiatives (including Lead… more