- Piedmont Airlines (Newport News, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Oracle (Richmond, VA)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Richmond, VA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Fannie Mae (Reston, VA)
- …support for the Fannie Mae application, ensuring seamless integration and high-quality customer experience. * Collaborate with cross -functional teams to align ... *THE IMPACT YOU WILL MAKE* As a Lead GenAI Agent Developer, you will serve as a subject matter...AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications. You will… more
- Omni Hotels (Hot Springs, VA)
- …be able to maintain a professional demeanor during the busy times. Qualifications + Customer service experience is highly preferred. + High school diploma or ... be your perfect match. Job Description The Spa Desk Agent will work as a part of the Spa...in accordance with Omni Hotel & Resorts Moments of Service . + Up-sell, cross -sell, and pre-sell services… more
- Nordstrom (Arlington, VA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Expeditors (Dulles, VA)
- …leadership, and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. + 15,000 trained professionals + ... times + Perform labeling as needed (ensure freight is checked to avoid cross labeling/miss-routes) + Re-packing and re-icing if necessary + Ensure transfer manifests… more
- Oracle (Richmond, VA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Rubrik (Richmond, VA)
- …while collaborating with Rubrik partners worldwide. Responsibilities: + Work cross -functionally with MSPs, MSSPs, and Rubrik teams (sales, engineering, product ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** As a ** Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... makes for an excellent one. **Contributions** **Contributions** As a **Senior Service D** **esigner** , you willbe responsible forguiding government clients through… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a service designer, you will be responsible for guiding government clients through… more
- Anywhere Real Estate (Reston, VA)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- Humana (Richmond, VA)
- …their journey. This leader will ensure that customer growth initiatives, customer lifecycle success, and agent operational needs are prioritized and ... Partner with Engineering and Operations to define the vision for both customer -facing and agent -facing solutions, ensuring seamless integration and process… more
- Oracle (Richmond, VA)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …executive presentation and collaboration skills + Demonstrated ability to deliver exceptional customer service and build strong relationships with internal and ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...Sourcing, Finance, Compliance) and external experts, ensuring the CoE service model evolves based on customer needs… more
- Oracle (Richmond, VA)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... as appropriate that span across the function and requires cross functional influence to drive impact across job families,...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- TEKsystems (Arlington, VA)
- …We unleash growth through technology, strategy, design, execution and operations with a customer -first mindset for bold business leaders. We deliver cloud, data and ... customer experience solutions. Our partnerships with leading cloud, design...responsibilities of this role are to work collaboratively and cross functionally with the TGS/TEKsystems sales and pre-sales leadership… more