- Piedmont Airlines (Roanoke, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- AAA Mid Atlantic (Roanoke, VA)
- …years of travel sales experience required; + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in ... AAA Travel Agent Opportunity - Experience Required! Are you an...growing your client base through new business referrals. + Cross -Selling: Leverage your travel expertise to cross -sell… more
- Nordstrom (Arlington, VA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Under Armour, Inc. (Richmond, VA)
- …results. **Qualifications** * Strong interpersonal skills to build relationships both within Customer Service and with cross -functional partners. * Ability ... Quality Assurance Manager- Customer Service **Quality Assurance Manager- Customer...to identify trends, successes, and opportunities for improvement, at agent , team and center level. * Passion for driving… more
- Capital One (Richmond, VA)
- …if the agent servicing platform _instantly_ surfaced the correct workflow for an agent to solve the customer 's needs? Being able to access and confidently ... data in real-time is necessary for intuitive and easy customer and agent experiences. Our teams enable...the opportunity to help with vision, strategy, and lead cross -functional teams to deliver on this vision. This role… more
- Steampunk (Mclean, VA)
- …agile working environments + 4+ years of experience in human centered design, service design, and/or customer experience design + Current portfolio demonstrating ... **Overview** **Overview** Be an agent of change on a team committed to...achieving client-focused, mission-driven excellence. Steampunk is looking for a Service Designer with an appetite for taking on new… more
- Steampunk (Mclean, VA)
- …Security Clearance + 6+ years of experience in human centered design, service design, and/or customer experience design + Current portfoliodemonstrating ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...makes for an excellent one. **Contributions** **Contributions** As a service designer, you will be responsible for guiding government… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** **,** you willbe responsible forguiding government clients… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the… more
- ICF (Reston, VA)
- …Implementation Specialist - Human Resources + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - IT ... configuring, customizing, and implementing ServiceNow applications to meet specific client employee, customer , IT, and unique service requirements. You will be… more
- Steampunk (Mclean, VA)
- …work experience + 3+ years of experience in human centered design, facilitation, service design, or customer experience + Thorough knowledge and demonstrated ... **Overview** As a Steampunk ** Service Designer** , you will be responsible forguiding...experience + UX/UI experience + Experience working on a cross -functional Salesforce implementation team + Experience working within an… more
- Capital One (Richmond, VA)
- …part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate ... the technology and processes deliver breakthrough business results and radically transform customer service . Capital One experiences more than $3B in attempted… more
- Capital One (Richmond, VA)
- …part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate ... the technology and processes deliver breakthrough business results and radically transform customer service . Capital One receives over 7 million claims annually… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... accessibilitytesting. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Steampunk (Mclean, VA)
- …organizing or facilitating trainings, meetings, or other events + Demonstrated customer service skills + A collaborative, flexible, solution-oriented mindset ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to... Experience Design principles + Experience working on multi-disciplinary, cross -functional teams including Service Designer, UX and… more
- Amazon (Herndon, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... how to make work fun. You will have experience refining processes, leading cross -functional teams, and communicating to diverse audiences. You will be a positive… more
- Advanced Technology Services (Charlottesville, VA)
- …develops and sustains a positive employee experience. Manages all aspects of the team's service delivery in order to engage the customer and improve facility ... with all ATS business units, fully utilizing their services and ensuring cross -functional alignment. Collaborates with and builds customer relationships to… more